Referral and Diagnostic Coordinator

Indiana Hemophilia & Thrombosis Center•Indianapolis, IN

1d•Onsite

About The Position

The Referral and Diagnostic Coordinator supports Innovative Hematology, Inc. clinical operations by coordinating outpatient referrals, imaging studies, diagnostic services, and related external procedures for pediatric and adult patients across all providers and diagnoses. The role advocates for patient and family needs and monitors outcomes of external care coordination. The coordinator participates in the organization’s clinical structure and multidisciplinary approach to patient care, and uses the electronic health record (EHR) for navigation and accurate chart review. The position facilitates timely verbal and written communication with providers, team members, patients, and families in accordance with clinical communication guidelines, policies, and procedures. The position is open to residents of Indiana and requires routine presence at the center in Indianapolis. On-site frequency depends on role and department needs. Employees must enable multi-factor authentication on a personal smartphone or smart device to access IHI systems.

Requirements

Minimum high school diploma or GED.
At least 2 years of experience in a medical office setting.
Must enable multi-factor authentication via a personal smartphone or smart device to access IHI systems.
Must reside in Indiana; the role requires routine presence at the Indianapolis center, with frequency based on role and department needs.

Nice To Haves

Associate degree in a healthcare-related field preferred.
Experience in a specialty physician group preferred.

Responsibilities

Coordinate outpatient referrals, imaging studies, diagnostic services, and other external procedures for pediatric and adult patients across IHI providers and diagnoses.
Advocate for patient and family needs and monitor outcomes of external care coordination.
Participate in the organization’s clinical structure and multidisciplinary approach to patient care.
Navigate the electronic health record and conduct accurate chart reviews.
Facilitate prompt verbal and written communication with providers, team members, patients, and families in accordance with clinical communication guidelines, policies, and procedures.