Recruitment & Enrollment Coordinator
About The Position
The Recruitment & Enrollment Coordinator arranges and supports recruitment efforts, assists with eligibility determinations and participant selection, enrolls prenatal mothers and children, and monitors and supports attendance. The role connects the agency with the community and connects participants with program services while ensuring compliance with Head Start Performance Standards and Wisconsin Group Child Care Licensing rules. The coordinator supports the agency’s recruitment plan and outreach, responds to prospective families’ questions, reviews applications, conducts interviews, and helps coordinate assessments and placement decisions. The position facilitates enrollment, shares necessary information with service-delivery staff, coordinates schedules with community providers, monitors attendance, and maintains a waitlist for home visiting, Early Head Start center-based services, and Head Start Preschool. The role also facilitates ERSEA training, maintains participant records and data, prepares monthly reports, assists with income criteria and the annual Program Information Report, and performs operational duties related to records management, website and application updates, assessments, onboarding, process improvement, safety planning, and agency operations.
Requirements
- Passion for delivering high-quality customer service.
- Exceptional verbal and written communication and people skills.
- Demonstrated ability to build community partnerships.
- Strong organization and attention to detailed work.
- Computer literacy and experience with basic Microsoft Office programs, data management systems, data entry, and record maintenance.
- Ability to pass a physical exam and background checks.
- Valid driver’s license.
- Must have or be able to obtain CPR and First Aid certificates.
- Ability to maintain confidentiality at all times.
Nice To Haves
- Associate degree in business administration, human services, child development, marketing, communications, or a related field.
- Experience in a nonprofit, human services, school, or business setting with diverse populations and family models.
- Experience with marketing, social media advertising content, and/or public relations.
- Fluency in English and Spanish.
Responsibilities
- Participate in the development and implementation of the agency’s recruitment plan.
- Create promotional materials for social media and community-based marketing.
- Serve as a primary contact for people interested in Head Start and Early Head Start, answering questions about services, enrollment, eligibility, selection criteria, and the waitlist.
- Review applications and interview prospective individuals and families.
- Coordinate pre-placement assessments and work with others to inform placement decisions.
- Facilitate enrollment of prenatal mothers, children, and families.
- Ensure necessary information is communicated from enrollment to center- and home-based staff responsible for service delivery, nutrition, and safety.
- Collaborate with school districts, child care services, and other providers to plan schedules for children served by both community programs and Head Start or Early Head Start.
- Monitor attendance and work with others to implement attendance plans when needed.
- Build and maintain the agency waitlist to support full-funded enrollment across home visiting, Early Head Start center-based services, and Head Start Preschool.
- Facilitate ERSEA trainings for staff, Policy Council, and the Board of Directors.
- Maintain complete and accurate records and ensure timely data collection, entry, reporting, and maintenance in accordance with agency policies and procedures.
- Prepare and distribute monthly reports on recruitment, applications, eligibility, enrollment, waitlists, attendance, attendance plans, participant discharges, and related work.
- Assist in developing or revising income criteria based on federal requirements.
- Assist with the agency’s annual Program Information Report.
- Serve as the RWCFS records manager for Head Start and Early Head Start participants.
- Assist with website maintenance to keep ERSEA information current and accurate.
- Assist with agency community and self-assessments.
- Assist with modifications to applications for services.
- Participate in new employee orientation and onboarding.
- Recommend improvements to ERSEA workflows, processes, policies, data entry, and monitoring to improve efficiency and participant and family experience.
- Complete assigned operational paperwork, timesheets, mileage records, and other required reports.
- Assist in collecting In-Kind donations.
- Assist in preparing and implementing emergency preparedness and safety plans for agency activities.
- Support a culture of safety.
- Attend Operations meetings as needed and appropriate.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
