Recruitment Counselor

Commonwealth of Massachusetts•Haverhill, MA

1d•Hybrid

About The Position

The Recruitment Counselor serves as a primary representative of Northern Essex Community College for prospective students and their families. This role manages recruitment activities across an assigned territory, guides applicants through the admissions process, and contributes to meeting enrollment goals. In conjunction with their day-to-day recruitment tasks, the person in this role will also participate in on and off-campus events such as open houses, high school visits, college fairs, and community events. Additional responsibilities as assigned.

Requirements

Bachelor's degree in Education, Counseling, Psychology, Organizational Behavior, Sociology, Liberal Arts, or closely related field
Two (2) years' experience and/or training involving public education, college admissions or related enrollment services area, academic advisement, or customer service; or an equivalent combination of education, training, and experience.
Experience maintaining and utilizing data systems
Exceptional knowledge of Microsoft products, particularly Excel and Access
Knowledge of the principles and practices of student recruitment and admissions, or willingness to complete training in these areas
Strong presentation skills.
Outstanding public relations and customer service skills
Must have the ability to travel and work evenings and weekends for such events as Open Houses, College Fairs, community engagements, graduations, etc.
Excellent verbal and written communication skills
Strong interpersonal skills and a demonstrated ability to effectively establish interpersonal connections with culturally diverse populations
Demonstrated success building relationships with school guidance counselors, teachers, parents, and community agency representatives
Must possess high energy, flexibility thriving in a high energy environment, and have a result driven attitude and focus for student success
Must be positive, energetic, and team-orientated
Ability and desire to work effectively within a fast-paced, rapidly growing, intense, and multi-functional office environment
CORI and SORI check as a condition of employment.

Nice To Haves

Bilingual (Spanish/English)
Community College experience is a plus
Banner experience
Experience working with and supporting a culturally diverse population

Responsibilities

Assists in developing, implementing and evaluating recruitment and outreach efforts for specific target audiences and assigned territories.
Recruit prospective students through regular visits to high school and partnership sites, college fairs, and community events.
Conduct information sessions, campus tours, and one-on-one meetings with students and families.
Assists the Director of Recruitment with monitoring and tracking the effectiveness of recruitment efforts; utilizes data to assist the Director to make informed decisions for future recruitment goals.
Works with the Director of Recruitment to create electronic and social media campaigns for targeted prospect groups; communication methods include mailings, e-mail, texting, social media, Navigate, Constant Contact and other systems.
Assists in creating marketing and recruitment plans based on enrollment cycles.
Establishes and maintains working relationships with guidance counselors, parents, representatives of community-based organizations, as well as Northern Essex Community College faculty and staff.
Plays an active role in event planning for recruitment and admissions.
Track recruitment data and maintain accurate records in the admissions CRM.
Provides recruitment and admissions statistical reports.
Assists the Director of Recruitment with the establishment of recruitment goals and objectives to help increase the number of applications and conversions.
Maintains a professional knowledge in applicable areas by researching recruitment strategies and admission trends.
Provide follow-up communication to prospective students; monitors prospective student lists, identify where students are in the enrollment process, assist with next steps.
Works collaboratively with all departments within Enrollment Services, Student Affairs, and other areas of the college.
Maintains knowledge of Academic Programs, Student Roadmap, Cost of Attendance and other pertinent enrollment information to effectively assist prospective and new students.
Provide a welcoming environment to prospective students and families.
Performs other duties as assigned.