Recruitment Counselor

Commonwealth of Massachusetts•Haverhill, MA

2d•Hybrid

About The Position

Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast. The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40%25 Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England. We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.

Requirements

Bachelor's degree in Education, Counseling, Psychology, Organizational Behavior, Sociology, Liberal Arts, or closely related field; with two (2) years' experience and/or training involving public education, college admissions or related enrollment services area, academic advisement, or customer service; or an equivalent combination of education, training, and experience.
Experience maintaining and utilizing data systems
Exceptional knowledge of Microsoft products, particularly Excel and Access
Knowledge of the principles and practices of student recruitment and admissions, or willingness to complete training in these areas
Strong presentation skills.
Outstanding public relations and customer service skills
Must have the ability to travel and work evenings and weekends for such events as Open Houses, College Fairs, community engagements, graduations, etc.
Excellent verbal and written communication skills
Strong interpersonal skills and a demonstrated ability to effectively establish interpersonal connections with culturally diverse populations
Demonstrated success building relationships with school guidance counselors, teachers, parents, and community agency representatives
Must possess high energy, flexibility thriving in a high energy environment, and have a result driven attitude and focus for student success
Must be positive, energetic, and team-orientated
Ability and desire to work effectively within a fast-paced, rapidly growing, intense, and multi-functional office environment

Nice To Haves

Bilingual (Spanish/English)
Community College experience is a plus
Banner experience
Experience working with and supporting a culturally diverse population

Responsibilities

Assists in developing, implementing and evaluating recruitment and outreach efforts for specific target audiences and assigned territories.
Recruit prospective students through regular visits to high school and partnership sites, college fairs, and community events.
Conduct information sessions, campus tours, and one-on-one meetings with students and families.
Assists the Director of Recruitment with monitoring and tracking the effectiveness of recruitment efforts; utilizes data to assist the Director to make informed decisions for future recruitment goals.
Works with the Director of Recruitment to create electronic and social media campaigns for targeted prospect groups; communication methods include mailings, e-mail, texting, social media, Navigate, Constant Contact and other systems.
Assists in creating marketing and recruitment plans based on enrollment cycles.
Establishes and maintains working relationships with guidance counselors, parents, representatives of community-based organizations, as well as Northern Essex Community College faculty and staff.
Plays an active role in event planning for recruitment and admissions.
Track recruitment data and maintain accurate records in the admissions CRM.
Provides recruitment and admissions statistical reports.
Assists the Director of Recruitment with the establishment of recruitment goals and objectives to help increase the number of applications and conversions.
Maintains a professional knowledge in applicable areas by researching recruitment strategies and admission trends.
Provide follow-up communication to prospective students; monitors prospective student lists, identify where students are in the enrollment process, assist with next steps.
Works collaboratively with all departments within Enrollment Services, Student Affairs, and other areas of the college.
Maintains knowledge of Academic Programs, Student Roadmap, Cost of Attendance and other pertinent enrollment information to effectively assist prospective and new students.
Provide a welcoming environment to prospective students and families.
Performs other duties as assigned.