Recruiting Operations Specialist

Wonolo • Dallas, GA

8d • Hybrid

About The Position

Wonolo is seeking a motivated Recruiting Operations Specialist to join its Market Operations team. The role combines hands-on recruiting with customer- and worker-facing operations. The specialist will source, screen, and onboard workers across classifications; support placements and retention; and serve as a local contact for customers and Wonoloers, resolving issues and improving the processes that support placements and shifts.

This is a hybrid position involving remote recruiting and operations work, travel to customer sites, and local hiring events. The anticipated initial duration is three months, with the potential to extend. The schedule is Monday through Friday during business hours, with early mornings and evenings potentially required during peak periods. Qualified candidates should be located in the Atlanta or DFW area and willing to travel within their market.

Requirements

• Proven work experience as a recruiter in-house or at a staffing agency, and/or at least one year of experience in staffing, consulting, or operations.
• Ability to conduct different types of interviews, including structured, competency-based, video, phone, and reference-check interviews.
• Familiarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS).
• Proven experience building effective relationships with internal and external stakeholders.
• Ability to interpret data, identify trends, and use insights to make informed decisions and solve problems.
• Comfort planning, executing, and monitoring projects in a fast-paced, ambiguous environment with minimal guidance.
• Excellent communication and interpersonal skills.
• Reliable transportation and ability to travel within the market.

Nice To Haves

• Bilingual ability in English and Spanish.
• Marketplace and/or startup experience.
• Experience in an industrial or warehousing environment.

Responsibilities

• Use outbound recruiting strategies, screening practices, and onboarding expertise to place and retain workers.
• Source candidates through outbound recruiting platforms, existing worker pools, and hiring events.
• Schedule and conduct interviews to assess candidates’ relevant knowledge, skills, and aptitude; run experiments to assess recruiting effectiveness and maintain organized notes and standard operating procedures.
• Develop and maintain job descriptions and specifications so recruiters can conduct interviews effectively and workers receive accurate information about roles and expectations.
• Support Wonolo app and W-2 onboarding processes, working with the W-2 Onboarding team to minimize idle time between screening and placement.
• Serve as a local point of contact for customers and workers, monitor placed candidates’ performance, and resolve day-of or last-minute issues such as no-shows and worker concerns.
• Travel to customer locations, such as warehouse or production facilities, to build candidate and customer relationships and coordinate with the local Market Team on workers’ on-site experience.
• Identify process improvements across recruiting and worker operations, and track metrics such as application-to-interview, interview-to-placement, and market performance.
• Partner with Market Operations, Marketing, Product, and regional Market and Sales teams on broader strategic initiatives.

Benefits

• Eligibility to participate in Wonolo’s equity plan.
• Health and wellbeing, retirement savings, and other benefits as part of a total rewards offering.
• Growth opportunities at a mission-driven, well-funded start-up.
• Meaningful equity.
• 100% of medical, dental, and vision insurance premiums paid for the employee.
• Cell phone reimbursement and company laptop.
• Retirement plans, life insurance, and disability insurance.
• No-cost on-demand mental health support, including counseling, mindfulness and meditation, and wellbeing courses.
• Team outings, happy hours, and company off-sites.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed