Recruiting Operations Specialist

Wonolo • Fort Worth, TX

18h • $25 - $28 • Hybrid

About The Position

Wonolo is seeking a Recruiting Operations Specialist to join its Market Operations team. The role combines hands-on recruiting with customer- and worker-facing operations. The specialist will source, screen, and onboard workers across classifications, serve as a local contact for customers and Wonoloers, resolve issues, build relationships, and improve processes supporting placements and shifts. It is a hybrid role involving remote recruiting and operations work, travel to customer sites, and local hiring events. The anticipated initial duration is three months, with potential to extend. The schedule is Monday through Friday during business hours, with early mornings and evenings potentially required during peak periods. Qualified candidates should be located in the Atlanta or Dallas–Fort Worth area and be willing to travel within their local market.

Requirements

• Work experience as an in-house or staffing-agency recruiter, and/or at least one year of experience in staffing, consulting, or operations.
• Ability to conduct multiple types of interviews, including structured, competency-based, video, phone, and reference-check interviews.
• Familiarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS).
• Experience building effective relationships with internal and external stakeholders.
• Proficiency interpreting data, identifying trends, and using insights to make decisions and solve problems.
• Ability to plan, execute, and monitor projects in a fast-paced, ambiguous environment with minimal guidance.
• Excellent communication and interpersonal skills.
• Reliable transportation and ability to travel within the relevant local market.

Nice To Haves

• Bilingual ability in English and Spanish.
• Marketplace and/or startup experience.
• Experience in an industrial or warehousing environment.

Responsibilities

• Use outbound recruiting strategies, screening practices, and onboarding expertise to place and retain workers.
• Source candidates through outbound recruiting platforms, existing worker pools, and hiring events; schedule and conduct interviews; test recruiting approaches; and maintain organized notes and standard operating procedures.
• Develop and maintain job descriptions and specifications for recruiting teams and candidates.
• Support Wonolo app and W-2 onboarding processes and coordinate with the W-2 Onboarding team to reduce idle time between screening and placement.
• Serve as a local point of contact for customers and workers, monitor placed candidates’ performance, and resolve day-of or last-minute issues.
• Travel to customer sites, such as warehouses or production facilities, to build candidate and customer relationships and coordinate workers’ on-site experience with the local Market Team.
• Identify process improvements across recruiting and worker operations, track metrics, and use performance insights to inform decisions.
• Partner with Market Operations, Marketing, Product, and regional Market and Sales teams on broader initiatives.

Benefits

• Opportunity for growth in a mission-driven, well-funded startup.
• Equity plan participation and meaningful equity.
• Company-paid medical, dental, and vision insurance premiums.
• Cell phone reimbursement and company laptop.
• Retirement plans, life insurance, and disability insurance.
• No-cost on-demand mental health support, including counseling, mindfulness and meditation, and wellbeing courses.
• Team outings, happy hours, and company off-sites.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed