Recruiting Coordinator

T-Mobile • Overland Park, KS

47d • $22 - $40 • Hybrid

About The Position

The Recruiting Coordinator supports the Talent Acquisition function by managing recruitment operations, requisition processes, compliance activities, and candidate communications to ensure an efficient and compliant hiring experience. This role partners closely with Recruiters, Hiring Managers, HR Operations, and cross-functional stakeholders to support end-to-end recruitment workflows. The position is responsible for requisition management and posting, USCGI compliance coordination, candidate inquiry support, and case management through ServiceNow. Success is measured by operational accuracy, compliance adherence, timely case resolution, stakeholder satisfaction, and data integrity within recruitment systems. This role contributes to a seamless hiring process by ensuring recruitment activities are executed efficiently and in alignment with organizational standards. This is a hybrid role (3 days/week in the office) and will be based in Overland Park, KS.

Requirements

• Bachelor’s Degree OR combination of education and experience deemed equivalent (Required).
• 1+ years of experience in recruiting coordination, HR operations, talent acquisition support, or related administrative experience (Preferred).
• Experience working within Workday ATS (Preferred).
• Experience using ServiceNow or other case management platforms (Preferred).
• Experience supporting compliance-related processes within a recruiting or HR environment (Preferred).
• Working knowledge of recruitment lifecycle processes and requisition management (Preferred).
• Understanding of compliance requirements related to hiring processes, including USCGI compliance support (Preferred).
• Ability to manage multiple requisitions, cases, and priorities simultaneously while meeting deadlines (Required).
• Strong attention to detail with ability to maintain data accuracy across systems (Required).
• Ability to partner effectively with Recruiters, Hiring Managers, and cross-functional stakeholders (Required).
• Customer-focused mindset with ability to respond professionally and promptly to candidate and stakeholder inquiries (Required).
• Experience managing cases within ServiceNow or similar case management platforms (Preferred).
• Strong written and verbal communication skills (Required).
• Proficiency in Microsoft Office Suite and ability to generate basic reports (Required).
• Ability to work independently in a fast-paced, evolving environment (Required).
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• 1+ years of experience in recruiting coordination, HR operations, talent acquisition support, or related administrative experience (Preferred).
• Experience working within Workday ATS (Preferred).
• Experience using ServiceNow or other case management platforms (Preferred).
• Experience supporting compliance-related processes within a recruiting or HR environment (Preferred).
• Working knowledge of recruitment lifecycle processes and requisition management (Preferred).
• Understanding of compliance requirements related to hiring processes, including USCGI compliance support (Preferred).
• Experience managing cases within ServiceNow or similar case management platforms (Preferred).

Responsibilities

• Manage requisition lifecycle activities within Workday ATS, including job creation support, approvals coordination, updates, and job postings to internal and external platforms.
• Support USCGI compliance requirements by coordinating documentation, tracking required materials, and ensuring adherence to regulatory standards.
• Partner with Talent Acquisition and Hiring Managers to support recruitment process workflows, ensuring clarity of requisition details, posting accuracy, and process compliance.
• Provide operational support to Recruiters, including requisition tracking, data validation, system updates, and recruitment reporting support.
• Serve as a point of contact for candidate inquiries, responding to process-related questions and ensuring a positive candidate experience.
• Manage and resolve recruitment-related cases through ServiceNow, ensuring timely documentation, accurate case categorization, and SLA adherence.
• Maintain data integrity within recruitment systems, ensuring accurate candidate records, requisition information, and status updates.
• Monitor and support compliance with internal recruitment policies and governance standards.
• Assist with reporting and data analysis related to recruitment activity, requisition status, and service performance metrics.
• Collaborate with HR Operations, Compliance, and other internal teams to resolve recruitment-related system or process issues.
• Support additional projects and recruitment initiatives as assigned by management.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level