Recruiter

Iconma Portal

About The Position

The Recruiter acts as a talent advisor for a designated portfolio, using knowledge of the organization and external labor markets to inform talent decisions. The role manages recruitment planning and delivery, maintains candidate pipelines, and provides hiring managers with screened candidate shortlists. It focuses on delivering an effective experience for hiring managers and candidates while following the organization’s customer experience model and recruitment policies. The Recruiter works with HR partners, centers of expertise, business units, and other Talent Acquisition teams. The role provides market insights, reports on recruitment activities and outcomes, supports employer-branding and advertising efforts, and may organize or participate in recruitment events. It also conducts research and data analysis, contributes to special initiatives, maintains confidentiality, and follows internal and industry regulations and risk-management practices. The position is based in Toronto, Ottawa, or Montreal, or remotely. The employer is a banking company. Candidates must be bilingual in English and French and have full-cycle recruitment experience, along with consultation and advisory experience. A bachelor’s degree in human resources or equivalent training is required, as is 5–7 years of customer-service-related experience.

Requirements

Bachelor’s degree in human resources or equivalent training.
5–7 years of customer-service-related experience.
Bilingual in English and French.
Full-cycle recruitment experience, including corporate and agency experience.
Experience providing consultation and advice.
Strong communication skills.
Attention to detail.
Experience with Workday.
Basic Excel experience.
Experience with Power Suite.
Verbal and written communication, negotiation, customer service, and interpersonal skills.
Ability to work independently and manage one’s time.
Basic mentoring skills to provide support and constructive performance feedback.
Knowledge of legal policies and procedures related to hiring practices and other work-related activities.
Knowledge of personnel recruitment, selection, and training principles and procedures.
Knowledge of business and management principles involved in strategic planning.
Previous experience with computer applications such as Microsoft Word and Excel.

Responsibilities

Act as the talent advisor for a designated portfolio, informing talent decisions with knowledge of the organization and external markets.
Manage recruitment planning and delivery, including assessing and supplying recruitment needs.
Manage candidate pipelines for the designated portfolio to meet turnover needs and prepare for future needs.
Provide the business with screened candidate shortlists using the enterprise hiring system and assessment screening.
Create an effective hiring-manager and candidate experience throughout the recruiting cycle, aligned with the client customer experience model.
Develop and maintain knowledge of HR policies, procedures, and programs related to recruitment.
Manage relationships with HR partners, HR centers of expertise, client businesses, and other Talent Acquisition teams.
Provide market-level insights and support alignment with Talent Acquisition programs.
Report on activities and outcomes in alignment with the recruitment strategy.
Coordinate advertising and employer-branding activities using internet, intranet, social media, and other recruiting tools.
Participate in or organize recruitment events with HR and the business, and represent the client at recruitment functions as needed.
Prioritize and manage workload to meet service-level agreement requirements for service and productivity.
Use discretion when handling correspondence, information, and confidential matters, and escalate issues where appropriate.
Follow internal and industry regulations and operating practices when completing and recording transactions for the organization or candidates.
Support a culture of risk management and control through effective processes aligned with the bank’s risk appetite.
Conduct internal and external research projects, prepare presentations, and deliver them when required.
Contribute to special initiatives by representing the client or business internally and externally as a subject matter expert.
Conduct data analysis, draw conclusions, make recommendations, and assess the effectiveness of recruitment programs, policies, and practices.
Monitor emerging issues, trends, and regulatory requirements in recruitment and assess potential impacts.
Ensure prompt and thorough resolution of issues.