Recruiter

NSC Staffing•Nashville, TN

About The Position

This role involves interacting with customers via telephone, email, online chat, or in person to provide support and information on services, as well as handling customer questions and complaints. The Recruiter will identify and implement efficient and effective recruiting methods and strategies based on the available role, industry standards, and the organization's needs. This includes assisting with job postings and advertisement processes, screening applications, selecting qualified candidates, and scheduling interviews. The role also oversees the preparation of interview questions and other hiring and selection materials, and collaborates with managers and other human resource staff during the offer process, recommending salary ranges, incentives, start dates, and pertinent details. The position requires regular communication with clients for submittals, approvals, testing, and orientation, and involves collaboration with other departments such as Recruiters, Operation Coordinators, Project Coordinators, and Operations Supervisors.

Requirements

2+ years of experience with customer service, call centers, insurance, sales, recruiting, or trade experience
High School Diploma
Problem-solving skills
Brainstorming skills
Attention to detail
Active listening skills
Organization skills
Collaboration skills
Communication skills
Interpersonal skills
Effective communication and interpersonal skills to build rapport with clients and candidates.

Responsibilities

Interacts with customers via telephone, email, online chat, or in person to provide support and information on services.
Fields customer questions and complaints.
Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the organization's needs.
Performs job postings and advertisement processes.
Screens applications and selects qualified candidates.
Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
Attends and conducts interviews with managers, directors, and other stakeholders.
Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and pertinent details.
Responsible for verifying commissions.
Responsible for hiring, negotiating pay, and ending field associates' assignments.
May be responsible for corrective actions to field associates.
Regular communication with clients for submittals, approvals, testing and orientation.