Recruiter

Proman Staffing Perm LLC•Forest City, NC

12d

About The Position

The Recruiter supports walk-in applicants with job applications and related documents, conducts group orientations before placement, and manages daily customer communications, employee call-offs, arrival confirmations, dispatch tasks, and weekly payroll processing. The role screens candidates, coordinates pre-employment checks and client-specific training, and maintains accurate employee and assignment information in Avionte. The Recruiter also supports client relationships, resolves order issues, visits client sites, assists with staffing coverage, and contributes to continuous improvement and cross-training.

Requirements

Strong PC skills, including Microsoft Word, Excel, and Outlook.
Excellent communication and organization skills.
Ability to multitask and work effectively in a busy environment.
Strong team-player skills and respect for and appreciation of diversity.
Strong knowledge of Avionte ATS.
Flexibility to adapt to a frequently changing business environment.
Dependability and reliability.
Ability to analyze information quickly, make decisions, and solve problems.
Must be a high school graduate.
Must have experience in a customer service environment.
Must be able to walk within customer facilities, sometimes long distances, when providing backup to On-Site Supervisors.
Must be able to travel to other branch offices to assist as needed.

Nice To Haves

Bilingual Spanish and English skills may be required.
An associate degree is preferred; relevant work experience in retail, customer service, or human resources may be substituted.
Familiarity with or experience in an industrial, manufacturing, or logistics environment is a plus.
Previous experience in a fast-paced environment.

Responsibilities

Provides customer service and support to applicants at kiosks and the front desk.
Ensures accuracy of applications, I-9 forms, medical questionnaires, W-4 forms, and other hiring documents.
Provides accurate and timely weekly payroll input.
Conducts pre-employment screening and reference checks as needed.
Screens candidates and evaluates job skills to support placement and fill rates, including screening skilled candidates for Skilled Recruiters.
Facilitates employee orientation training and client-specific testing.
Communicates job requirements and expectations to employees being dispatched.
Maintains effective business relationships and communications with Proman Staffing clients.
Manages and promptly resolves client-order problems, escalating them according to the Service Escalation Chart when needed.
Maintains accurate and complete assignment information in Avionte.
Keeps employee information in the system current and accurate.
Visits client sites to learn about operations and assignments and to provide accurate job expectations to employees.
Counsels, coaches, and disciplines service employees when necessary.
Contributes to a team working environment.
Works with peers and managers to provide staffing coverage and minimize branch overtime.
Assists in developing procedures, policies, and forms that support business improvements.
Completes certification within one year of hire.
Cross-trains in other business areas to provide backup as needed.
Performs other duties as assigned.