Recruiter

Proman Staffing Perm LLC•Des Plaines, IL

14d•$20 - $22

About The Position

The Recruiter assists walk-in applicants with completing job applications and related documents, conducts group orientations before placement by recruiting staff, manages daily customer communications and dispatch tasks, and processes weekly payroll. The role provides applicant and employee support, screens candidates, facilitates orientations and client-specific testing, and maintains accurate employee and assignment information. The Recruiter also works with clients and colleagues to resolve service issues, support staffing coverage, and improve procedures.

Requirements

High school graduate.
Experience in a customer service environment.
Strong PC skills, including Microsoft Word, Excel, and Outlook.
Excellent communication and organization skills.
Ability to multitask and work effectively in a busy environment.
Strong team player with respect for and appreciation of diversity.
Strong knowledge of Avionte ATS.
Flexibility to adapt to a frequently changing business environment.
Dependability and reliability.
Ability to analyze information quickly, make decisions, and solve problems.
Ability to walk within customer facilities, sometimes long distances, when providing backup to On-Site Supervisors.
Ability to travel to other branch offices as needed.

Nice To Haves

Associate degree preferred; relevant work experience in retail, customer service, or human resources may substitute.
Familiarity with or experience in an industrial, manufacturing, or logistics environment.
Previous experience in a fast-paced environment.
Bilingual Spanish and English skills may be required.

Responsibilities

Provide customer service and support to applicants at kiosks and the front desk.
Ensure complete and accurate applications, I-9 forms, medical questionnaires, W-4s, and other hiring-related forms.
Provide accurate and timely weekly payroll input.
Conduct pre-employment screening and reference checks as needed.
Screen candidates and evaluate job skills to support high fill rates and customer satisfaction, including identifying skilled candidates for Skilled Recruiters.
Facilitate employee orientation training and client-specific testing.
Communicate job skills requirements and expectations to employees being dispatched.
Maintain effective business relationships and communications with Proman Staffing clients.
Manage and promptly resolve problems with client orders, escalating issues when appropriate.
Maintain accurate and complete assignment information in Avionte.
Keep employee information in the system current and accurate.
Visit client sites to learn about operations and job assignments and provide accurate job expectations to employees.
Counsel, coach, and discipline service employees when necessary.
Contribute to a team working environment.
Work with peers and managers to provide staffing coverage and minimize branch overtime.
Assist in developing procedures, policies, and forms that improve the business.
Complete certification within one year of hire.
Cross-train in other business functions to provide backup as needed.
Perform other assigned duties and responsibilities.