Recruiter

PeopleShare LLC•Baltimore, MD

14d

About The Position

The Recruiter supports walk-in applicants through job applications and related paperwork, conducts group orientations before placement, and manages daily customer communications and dispatch tasks. The role also processes weekly payroll, screens candidates, supports staffing placements, and maintains accurate employee and assignment information in Avionte. The Recruiter works with applicants, employees, clients, peers, and managers to support staffing needs and customer satisfaction. This is primarily a sedentary office role, with work at a front desk or applicant window, occasional visits to client facilities and other branch offices, and some physical activity such as walking, lifting, bending, or standing.

Requirements

Strong PC skills, including Microsoft Word, Excel, and Outlook.
Excellent communication and organization skills.
Ability to multitask and work effectively in a busy environment.
Strong team player with respect for and appreciation of diversity.
Strong knowledge of Avionte ATS.
Flexibility to adapt to a frequently changing business environment.
Dependability and reliability.
Ability to analyze information quickly, make decisions, and solve problems.
Must be a high school graduate.
Must have experience in a customer service environment.
Previous experience in a fast-paced environment.
Ability to walk within customer facilities, sometimes long distances, when providing backup to On-Site Supervisors.
May need to lift files and boxes, and bend or stand to file documents.
Ability to travel to other branch offices as needed.

Nice To Haves

Associate degree preferred; relevant work experience in retail, customer service, or human resources may substitute.
Familiarity with or experience in an industrial, manufacturing, or logistics environment is a plus.
Bilingual Spanish and English skills may be required.

Responsibilities

Provides customer service and support to applicants at kiosks and the front desk.
Ensures accuracy of applications, I-9 forms, medical questionnaires, W-4 forms, and other hiring paperwork.
Provides accurate and timely weekly payroll input.
Conducts pre-employment screening and reference checks as needed.
Screens candidates and evaluates job skills to support fill rates and customer satisfaction, including screening skilled candidates for Skilled Recruiters.
Facilitates employee orientation training and client-specific testing.
Communicates job skills requirements and expectations to employees being dispatched.
Maintains business relationships and communications with Proman Staffing clients.
Manages and promptly resolves client order problems, escalating issues according to the Service Escalation Chart when necessary.
Keeps assignment information in Avionte accurate and complete.
Continually assesses and updates employee information in the system.
Visits client sites to learn about operations and job assignments, provide accurate job expectations to employees, and enhance recruitment and placement.
Counsels, coaches, and takes disciplinary action with service employees when necessary.
Participates in and encourages a team working environment.
Coordinates with peers and managers to provide staffing coverage and minimize branch overtime.
Assists in developing improvements to procedures, policies, and forms.
Completes certification within one year of hire.
Cross-trains in other business areas to provide backup as needed.
Performs other tasks and responsibilities as assigned by a supervisor.