Recruiter

Tennessee Board of Regents•Memphis, TN

5d•Hybrid

About The Position

Southwest Tennessee Community College is seeking a full-time Recruiter to join their team. The Recruiter will be responsible for creating awareness and disseminating information about the college's programs to prospective students and the community. This role involves attending recruitment events at high schools and community events, as well as hosting programs at the college. The position requires some evening and weekend work, travel between campuses and sites, and travel within the state for professional meetings. A key requirement for this role is bilingual proficiency in English and Spanish.

Requirements

Bachelor's degree from a four-year college or university
Academic preparation and training in student personnel services, higher education or a related field.
One year of experience in an admissions office or related area
Bilingual in English/Spanish

Nice To Haves

Masters degree
Knowledge of database software; internet software; spreadsheet software, word processing software; and the ability to learn the student information system.
Knowledge of FERPA laws.
Ability to manage difficult or emotional customer situations.
Ability to prioritize and plan work activities, use time efficiently; plan for additional resources; set goals and objectives; consider impact of actions on other departments; organize or schedule other people and their tasks; develop realistic action plans.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Responsibilities

Inspires prospective students to take the first step in the college enrollment process and track each applicant through the enrollment process.
Manages a recruitment territory made up of area high schools, businesses and community events; provide monthly data and reports regarding enrollment funnel for the territory; conduct phone calls to prospective students; conduct campus tours and assist students and parents in the Admissions office.
Assists with advising new students and participate in New Student Advising Sessions to train students in the use of self-service web registration; advise students regarding class schedules, academic programs of study and support services.
Enters prospect data into the student information system.
Conducts outreach and education programs for the internal and external community, promoting the mission of the division of Enrollment Services.
Works with recruiting team to plan schedules and strategies that support the overall recruitment goals of the college; assist with New Student Welcome each semester.
Provides support to the Director of Admissions, Recruitment, and K-12 Partnerships by maintaining data required for periodic reports as well as assisting with ongoing projects designed to support the goals and objectives of the division of Enrollment Management.
Works irregular hours including nights and weekends occasional.
May perform other duties as assigned.