RECRUITER, DRIVER

U.S. Xpress Enterprises, Inc.

45d•$42,000 - $44,000•Onsite

About The Position

The Recruiter, Driver manages recruiting and hiring for U.S. Xpress drivers, screening and interviewing applicants and determining hiring eligibility in accordance with company guidelines and DOT rules and regulations. The role owns the recruitment process from sourcing through closing candidates, maintains current knowledge of transportation regulations and company hiring guidelines, and provides a positive candidate experience. It also partners with leadership on recruiting expectations and issues, communicates the company’s mission and culture to candidates, and promotes company recruiting programs. The listed schedule is 9:00 a.m.–6:00 p.m. The posting says the position is not open to remote work, although its work-environment description also refers to a remote, home-based position; it additionally describes normal office settings. The role remains open until filled.

Requirements

Associate’s degree in a related field or equivalent years of experience; the posting defines equivalency as one year of professional experience for each year of college requested.
At least 2 years of experience in a call center environment, inside sales, or a related field.
Professional communication skills and courtesy, including the ability to communicate concisely and logically while considering audience diversity.
Strong Microsoft Office skills, including Word, Excel, and Outlook.
Sound judgment, de-escalation, and problem-solving skills.
Ability to build rapport and relationships by phone.
Self-motivated and detail-oriented.
Ability to assess organizational dynamics and manage change.
Ability to work quickly and efficiently, test solutions, learn, and iterate quickly.
Proactive and pragmatic problem-solving ability.
Ability to communicate effectively across multiple mediums.
Ability to work independently, prioritize tasks without direct supervision, and take initiative to stay engaged with the team and build relationships remotely.
Ability to meet deadlines and goals without the structure of an office setting, use available resources independently, and communicate progress and roadblocks proactively.
Ability to manage time zones, schedules, and output without direct oversight.

Nice To Haves

Transportation and/or logistics industry experience.

Responsibilities

Manage the driver recruitment process, including sourcing, interviewing, screening, and closing candidates for existing openings.
Maintain current knowledge of transportation rules and regulations and U.S. Xpress hiring guidelines.
Interview applicants, gather and analyze information, and determine whether they meet hiring guidelines.
Review applicants’ motor vehicle records (MVR), DAC reports, and criminal backgrounds.
Use discretion to extend offers to qualified applicants while providing a positive candidate experience.
Provide driver applicants with U.S. Xpress over-the-road (OTR) and Dedicated job openings on a daily basis.
Maintain knowledge of compensation offerings, benefits, and salary structures.
Partner with leadership to manage driver expectations, resolve recruiting issues, and advise throughout the recruiting process.
Use de-escalation skills when communicating sensitive decisions to disqualify applicants.
Enter driver information accurately in TenStreet and confirm it flows to Pegasus.
Promote company-wide recruiting, marketing, employee referral, and job-posting programs.
Communicate U.S. Xpress’s mission and culture to candidates.