Recreation Specialist - Special Events

Town of Gilbert•Gilbert, AZ

About The Position

The Recreation Specialist - Special Events plans and implements facility programs and events, including preparing activities and curriculum, purchasing supplies, staffing, coordinating contract instructors and vendors, soliciting donations, marketing, and evaluating programs and events. The role recommends or implements improvements to programs; oversees registrations, cancellations, overrides, and fee prorations; monitors programs; and responds to and resolves complaints. The specialist maintains and inspects equipment, identifies and communicates facility repair needs, and develops marketing materials for classes, programs, events, and facility information, including flyers, brochures, social media posts, and advertising slides for facility televisions. The role oversees assigned staff by scheduling and training them and resolving conflicts. Financial duties include cash handling and management, preparing daily cash deposits, processing refunds, recording data in cash balance and monthly income revenue reports, processing petty cash, reconciling and reimbursing cash, and distributing invoices. The position reports to the Recreation Coordinator. It is an at-will, FLSA non-exempt role eligible for overtime compensation. The position is eligible for a hybrid or remote work agreement at the department director’s discretion; employees must reside in Arizona regardless of work location. A pre-employment physical and drug screen are required. The position is designated as medium work. The schedule may include nights, weekends, and holidays as operational needs require.

Requirements

Associate's degree in recreation or a related field, or equivalent experience in recreation.
Two years of customer service experience.
Two years of supervisory experience or program oversight in a recreation setting.
One year of marketing, cash handling, or clerical experience.
Valid Arizona Driver's License.
Ability to complete a pre-employment physical and drug screen.
Must reside in Arizona, including when working remotely or in a hybrid arrangement.

Responsibilities

Plan and implement facility programs and events, including preparing activities and curriculum.
Purchase supplies and coordinate staffing, contract instructors, and vendors for programs and events.
Solicit donations and market and evaluate programs and events.
Recommend or implement changes to improve and optimize programs.
Oversee registrations, cancellations, overrides, and fee prorations.
Monitor programs and respond to and resolve complaints.
Maintain and inspect equipment; identify and communicate facility repair needs.
Create marketing materials, including flyers, brochures, social media posts, and facility television advertising slides.
Schedule and train assigned staff and resolve staff conflicts.
Prepare daily cash deposits, process refunds, and record data in cash balance and monthly income revenue reports.
Process petty cash, cash reconciliations and reimbursements, and invoices.