Recreation Assistant - Special Events

City of Round Rock•Round Rock, TX

About The Position

Under close supervision, the Recreation Assistant provides customer service to patrons and performs routine problem resolution in an assigned location. The position supports daily facility operations and, when assigned to Parks & Recreation, helps process program registrations, memberships, and reservations; prepares for and supports events; and performs related clerical and facility tasks. The posted pay range is the starting salary, and the rate offered is based on experience.

Requirements

High school diploma or equivalent.
No previous work experience required.
Valid Texas Driver’s License preferred.
Depending on assignment, must hold a Shallow Water Lifeguard Certification or obtain it within 30 days of hire.

Nice To Haves

Customer service experience.
Cash handling experience.
Valid Texas Driver’s License.

Responsibilities

Provide customer service in a fast, friendly, and professional manner and respond to public requests for information, complaints, and related issues.
Participate in daily facility operations, including organizing, cleaning, and sanitizing work and public areas and monitoring and maintaining inventory and supplies.
Prepare paperwork, rosters, reports, and simple statistics related to daily activities.
Operate and balance a cash register; complete receipts; handle cash; account for cash drawers and deposits after each shift; and maintain cash security and accurate transaction records.
Attend in-service training and maintain required certifications.
When assigned to Parks & Recreation, receive and process recreation program registrations, memberships, and facility reservations, including routine bookkeeping such as refunds, membership cards and day passes, and class transfers.
Assist with pre-event and post-event activities, including event setup, painting and decorating, purchasing supplies, developing ideas and themes, cleanup and reorganization, storing props and decorations, and monitoring inventory and supplies.
Support facility operations by distributing and collecting gaming equipment and setting up facilities for classes.
Assist with event-day operations, including cash handling, distributing beverages and giveaways, and leading community activities.
Perform clerical support tasks such as entering information into databases and other systems, preparing promotional flyers, answering phones, filing, and maintaining an events calendar.
Monitor patrons using recreation facilities, identify and resolve potentially hazardous situations, and maintain safety for members and guests.
Provide emergency response, rescue, and first aid throughout the facility as necessary.