Recreation Receptionist - Salt Spring Island Administration
About The Position
This position provides front-line reception, cashier support, and clerical services. The role involves providing counter and phone reception services, receiving and directing customer inquiries, and offering program and schedule information to the general public. A key responsibility is processing payments for admissions, program registrations, and bookings, ensuring balanced transactions. The position also requires responsible use of the recreation software for program registration, ensuring accurate data input for family and organization accounts. Maintaining and controlling various cash floats, securing cash and cheques, and closing credit/debit card machines at the end of shifts are also part of the duties. The role includes maintaining the office filing system, performing other reception and administrative duties as required, and assisting program and administration staff with special projects. Ensuring the reception area is kept organized and tidy, performing typing and general correspondence, handling Lost and Found inventory, and providing assistance in emergency situations (first aid, facility evacuations) are also expected. The position requires adherence to all policies, procedures, and standards of the CRD.
Requirements
- Excellent communication (verbal and written), interpersonal and customer service skills.
- Strong MS Word, Excel, PowerPoint and Outlook and SharePoint skills.
- Thorough knowledge of office operations, administrative processes and systems.
- Expert ability to deal with the public with professionalism, tact and diplomacy.
- Expert ability to respond professionally to queries in person, over the phone and via email.
- Strong ability to establish and maintain effective and collaborative working relationships.
- Strong ability to work effectively in a team environment and individually with minimal supervision.
- Excellent organizational skills, including the ability to work under pressure, prioritize work and to set and meet deadlines.
- Considerable experience with cash handling.
- Strong ability to operate various types of office equipment.
- Considerable switchboard operation experience.
- Post-secondary courses in a related discipline
- A minimum of 1 year directly related experience
- Acceptable criminal record check.
- Standard First Aid and CPR-C
Responsibilities
- Provides counter and phone reception services.
- Receives and directs customer enquiries.
- Provides program and schedule information to the general public.
- Process payments including admissions, program registrations, and bookings ensuring balanced transactions.
- Responsible for using the recreation software program registration ensuring accurate data input for family and organization accounts.
- Maintains and controls various cash floats and secures all cheques/cash in safe and closes credit/debit card machines at end of shift.
- Maintains office filing system.
- Performs other reception and administrative duties, as required.
- Assists program and administration staff with special projects, as required.
- Ensures the reception area is maintained in an organized and tidy manner at all times.
- Performs typing and general correspondence composition, as required.
- Handles Lost and Found inventory.
- Provides assistance in responding to emergency situations including first aids and facility evacuations, as required.
- Follows all policies, procedures and standards of the CRD.
- Performs other related duties as required.
Benefits
- 15% in lieu of benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
