Recreation Coordinator - Hospitality

City of Grapevine•Grapevine, TX

About The Position

The Recreation Coordinator assists with planning, promoting, developing, implementing, and supervising recreational programs and activities, aquatics, field trips, transportation, special events, leagues, tournaments, and hospitality services. The role may support projects associated with a specialty area, often with six to twelve months of advance planning. The coordinator works with City departments, community organizations, food and beverage vendors, volunteers, and school districts to schedule facilities and coordinate programs. The position also provides customer service, handles participant registration and inquiries, resolves complaints, prepares reports and financial deposits, and maintains supplies and equipment. The coordinator may direct, train, schedule, and evaluate staff; assist with payroll; drive City vehicles, including a 15-passenger van or bus; and operate equipment relevant to assigned programs. Duties vary by assignment. Hospitality-assigned coordinators must obtain a Facility Manager Food Handlers certification within six months. The position requires attendance at varied times, including possible early mornings, late nights, weekends, and holidays, and may involve outdoor work, pool chemicals, and pool equipment. Candidates must have a bachelor's degree or an equivalent combination of education, training, and/or experience that provides the necessary knowledge, skills, and abilities. CPR and First Aid certification must be obtained within six months of hire or promotion. Candidates must pass required background, credit, physical, drug-screen, and functional-assessment checks, and possess a valid Texas driver's license with an acceptable driving record. The work involves moderate physical labor and occasional lifting, shoveling, and carrying 15 to 50 pounds.

Requirements

Bachelor's degree, or an equivalent combination of education, training, and/or experience that provides the knowledge, skills, and abilities needed for the essential functions.
Knowledge of programs, sports, and leisure activities.
Ability to work day, evening, and weekend hours depending on program needs, and to be available nights, weekends, and some holidays.
Ability to understand and follow oral and written instructions.
Skill in dealing effectively and efficiently with the public.
Physical ability to perform assigned tasks and work outdoors as required.
Ability to drive a 15-passenger van or bus.
Obtain CPR and First Aid certification within six months of hire or promotion.
Pass a Federal/National criminal background check, credit check, pre-employment basic physical, drug screen, and Level 2 functional assessment screening.
Possess a valid Texas driver's license and an acceptable driving record as defined by City policy.
For the Hospitality assignment, obtain a Facility Manager Food Handlers certification within six months of hire or promotion.

Nice To Haves

For Recreation Coordinator assigned to The REC of Grapevine: working knowledge of planning and overseeing activities and camps for youth of all ages.
For Recreation Coordinator assigned to The REC of Grapevine: knowledge of basic accounting and reconciliation processes.
For Recreation Coordinator assigned to The REC of Grapevine: experience creating and maintaining Standard Operating Procedures.
For Recreation Coordinator assigned to Community Events: ability to handle logistics, vendors, and volunteers, and working knowledge of décor, entertainment, and technical production terms, tools, and resources.
For Recreation Coordinator assigned to Aquatics: American Red Cross Lifeguarding Instructor, Lifeguarding Instructor Trainer, Water Safety Instructor Trainer, Certified Pool Operator, or Aquatic Facility Operator certification.
For Recreation Coordinator assigned to Therapeutic Recreation: experience planning and overseeing activities for therapeutic programs.
For Recreation Coordinator assigned to Therapeutic Recreation: experience working with adults with intellectual and developmental disabilities (IDD).

Responsibilities

Assist with planning, organizing, and supervising recreation programs, activities, special events, leagues, tournaments, transportation, field trips, hospitality and concessions, and specialty-area projects.
Advertise and promote recreational opportunities through publications, newsletters, flyers, and other media.
Coordinate facility availability and scheduling with City departments, community organizations, vendors, volunteers, and school districts.
Coordinate programs with City and department personnel and communicate anticipated support needs.
Recommend hiring part-time, casual, temporary staff, and contractors.
Direct, train, schedule, and evaluate staff, and assist with payroll by checking and approving timesheets.
Meet with staff and assist them with assigned responsibilities and expected results.
Provide customer service by greeting the public, answering telephones, providing information, and registering participants.
Investigate and resolve complaints concerning programs, events, classes, instructors, or facilities.
Provide program and activity reports to the supervisor and recommend new programs.
Prepare daily financial reports and deposits as needed.
Maintain and recommend supply and equipment needs.
Follow City safety and health codes and ordinances.
Drive City vehicles as needed and transport program materials or people and run errands.
As assigned, operate cash registers, manage product inventory, monitor cost of goods, operate pool or weight equipment, kitchen appliances, and scoreboards, and use cleaning equipment and supplies.
As assigned, work with pool chemicals and pool equipment.
Perform other related duties as directed.
Maintain regular, timely attendance and interact professionally and respectfully with the public, coworkers, and others.