Recreation Coordinator

Hilton Grand Vacations•Orlando, FL
•Onsite

About The Position

Grand Beach is seeking an energetic and guest-focused Activities Coordinator who can bring a ray of sunshine to our guests and owners while helping them enjoy their stay in their home away from home. This position is responsible for planning, promoting, and leading a variety of recreational activities and events that create memorable vacation experiences for guests of all ages. The Activities Coordinator serves as an ambassador of hospitality, attending to guest needs with care, genuine kindness, and passion while ensuring every interaction reflects Grand Beach's commitment to exceptional service. In addition to coordinating daily activities, this role assists with beachfront recreation operations, including paddle boats, kayak, and other water sport rentals, while promoting a safe and enjoyable environment for all participants. If you enjoy helping guests and owners create memories that last a lifetime and thrive in a fun, engaging, and team-oriented atmosphere, this is an outstanding opportunity to join a company that offers a positive culture, comprehensive training, and excellent benefits.

Requirements

  • Basic math and cash handling skills.
  • Proficient in MS Office and basic desktop publishing applications.
  • Able to work outdoors in all climates.
  • Excellent guest relations skills.
  • Able to interact with all age groups.
  • Able to speak, read, write, and understand the English language to complete job requirements and to connect with co-workers and guests/owners.

Nice To Haves

  • Previous customer service experience
  • Previous hospitality, recreation, event planning, customer service, or activities experience preferred.
  • Public speaking experience
  • Audio-visual equipment operation
  • Knowledge of a wide variety of recreation activities and programs including their development and implementation.
  • CPR and First Aid certification preferred

Responsibilities

  • Facilitates recreational programs and activities on a day-to-day basis for all age groups according to the needs and interests of owners/members/guests, resort requirements, and seasonal opportunities.
  • Prioritize and instruct specific classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities.
  • Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest.
  • Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs.
  • Always provides outstanding owner/member/guest service including answering inquiries, providing information, and general problem solving.
  • Positively communicates with small to large groups for programs and activities. Includes using microphones in an entertainment capacity.
  • Ability to assist with moving, launching, and securing recreational watercraft when required.

Benefits

  • Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
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