Hospitality Coordinator

AccorHotel•New York, NY

10h

About The Position

The Food & Beverage Coordinator (Service Coordinator) provides comprehensive administrative and operational support to the Food & Beverage leadership team. The role supports smooth back-of-house operations through cost tracking, sales coordination for private events and in-room dining, and menu management. It serves as a liaison between Sales, Operations, Culinary, and other departments, helping maintain efficiency and Faena’s hospitality standards. The coordinator tracks expenses, sales, budgets, invoices, purchasing, and cost-control information; supports financial reporting and event costing; and coordinates event requirements and communications. The role also oversees the preparation, inventory, revision, and distribution of menus and related materials across outlets and digital platforms. Additional duties include administrative support, records and meeting coordination, operational documentation, compliance and audit preparation, and follow-up on departmental requests and deadlines. This is a permanent, full-time position paying up to $36.00 per hour.

Requirements

Minimum 2–3 years of experience in an administrative or coordination role within hospitality, food and beverage, or event sales.
Proficiency in cost tracking, data entry, and financial reporting.
Ability to multitask and manage multiple projects in a fast-paced environment.
Strong communication skills and ability to communicate effectively across multiple teams and departments.
Fluent in English.
Availability to work flexible hours, including evenings and weekends as needed.
Knowledge of hospitality operations, menu costing, and event sales procedures.
Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint, and Google Workspace.

Nice To Haves

Additional languages.
Familiarity with POS, inventory, and reservation systems such as SevenRooms, OpenTable, and MICROS.

Responsibilities

Track and analyze Food & Beverage expenses, sales trends, costs, and budget variances, and prepare reports for management.
Maintain and update food, beverage, and operational sales data for financial planning and forecasting.
Assist with invoice reconciliation, purchase orders, vendor pricing, and cost tracking.
Monitor purchasing discrepancies, outstanding invoices, and product cost changes, escalating concerns to leadership.
Support monthly financial reporting and cost-control initiatives across Food & Beverage outlets.
Coordinate as an administrative liaison between Food & Beverage, Sales, Culinary, and other departments for buyouts, private events, and special in-room dining requests.
Coordinate event requirements, specialty menus, pricing information, and operational details with relevant teams.
Assist with event costing, sales forecasting, and profitability analysis.
Communicate event timelines, menu changes, and special requirements with Culinary and outlet leadership.
Track upcoming events, deadlines, and outstanding operational needs.
Print, cut, assemble, organize, and distribute menus and other Food & Beverage collateral across outlets.
Maintain menu inventory, including paper supplies and appropriate quantities of current menus at each outlet.
Coordinate menu revisions, seasonal updates, pricing changes, and item availability with Culinary and Food & Beverage leadership.
Ensure approved menu updates are accurately reflected in physical menus, room service materials, digital platforms, POS, the hotel website, and Opera coordination.
Review menus regularly for accuracy, presentation, cleanliness, and brand consistency.
Maintain organized digital files and approved templates for timely printing and replacement.
Provide administrative support to Food & Beverage leadership, including data entry, scheduling coordination, correspondence, and document preparation.
Maintain organized operational records, vendor contracts, product catalogs, purchasing documents, and departmental files.
Coordinate meeting schedules, prepare agendas, document meeting notes, and track action items.
Assist with daily operational reports, DOP submissions, and departmental documentation.
Maintain trackers for outstanding requests, projects, and operational deadlines.
Facilitate communication between Food & Beverage outlets and supporting departments.
Support the organization and maintenance of health, safety, sanitation, and operational compliance documentation.
Assist with tracking training sessions, attendance, certifications, and COP acknowledgments.
Organize and maintain operational checklists, logs, and required documentation for audits.
Assist with audit preparation and administrative compliance follow-up, including attending CEO meetings and taking notes.
Identify missing or outdated records and communicate discrepancies to the appropriate managers.
Prioritize requests based on urgency and business needs, and keep Food & Beverage leadership informed of outstanding tasks and project updates.
Follow through on assigned responsibilities and deadlines, identify administrative gaps, and suggest ways to improve organization and streamline processes.
Maintain confidentiality, professionalism, accuracy, and attention to detail.