Business Support & Hospitality Coordinator
About The Position
Xtend is seeking a Business Support & Hospitality Coordinator to create an exceptional experience for clients, partners, visitors, and employees while supporting daily administrative and operational functions. The position serves as a key point of contact for communications, office coordination, contract administration, facility support, and business operations, helping maintain a professional, organized, and welcoming workplace. The role includes front desk hospitality, managing incoming communications, supporting contract documentation and billing accuracy, coordinating meetings and visits, maintaining office spaces and supplies, processing mail and deliveries, reconciling petty cash, and assisting with partner and client support. Xtend is a Credit Union Service Organization (CUSO) that provides business process and operational solutions to credit unions nationwide. This position contributes to a collaborative, service-focused organization committed to operational efficiency and industry leadership.
Requirements
- High school diploma or GED.
- Strong organizational skills and the ability to manage multiple priorities and deadlines.
- Excellent customer service and a hospitality mindset.
- Professional written and verbal communication skills.
- Strong attention to detail and accuracy.
- Ability to work independently and exercise sound judgment.
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Valid driver's license and clean driving record.
- Ability to lift up to 25 pounds.
Nice To Haves
- 1–3 years of office or administrative experience preferred.
Responsibilities
- Provide front desk hospitality and create a welcoming environment for clients, staff, and visitors.
- Manage incoming communications, including emails, phone inquiries, and company communication platforms.
- Support contract administration by tracking agreements, maintaining documentation, and assisting with billing accuracy.
- Coordinate meetings, facility preparations, client visits, and company events.
- Conduct building tours for new employees, clients, and partners as needed.
- Order, stock, and manage office, breakroom, and event supplies.
- Maintain conference rooms, shared spaces, and workplace facilities to ensure a professional appearance.
- Process incoming and outgoing mail, packages, and deliveries.
- Maintain and reconcile petty cash while ensuring compliance with company policies.
- Assist with partner and client support activities, including meeting coordination and sales tracking.
- Perform additional duties as assigned to support business operations.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
