Online | Entry Level | Hospitality Support Coordinator

Destination Careers•Chicago, IL
•$55,000 - $70,000•Remote

About The Position

We are seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. The role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment. It is suited to organized, professional individuals who are comfortable working independently using online systems. The position is fully remote, with a structured and supportive team environment. Training and resources are provided.

Requirements

  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Comfort using online tools, email, and digital platforms.
  • Ability to manage multiple tasks in a remote setting.
  • Reliable internet access and a suitable remote work environment.

Nice To Haves

  • Customer service or administrative experience preferred.

Responsibilities

  • Provide online support for client inquiries related to reservations and scheduling.
  • Assist with coordination of hospitality-related services, including accommodations and associated arrangements.
  • Maintain accurate client records and reservation details in internal systems.
  • Communicate professionally with clients via email, phone, and digital platforms.
  • Review confirmations and documentation for completeness and accuracy.
  • Provide general administrative and customer service support.
  • Follow established procedures and workflows.
  • Collaborate with internal teams to ensure smooth service delivery.

Benefits

  • Training and resources provided.
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