Recreation Attendant II (Internship)

AccorHotel • Kohala Coast, HI

10d • Onsite

About The Position

During a 3 - 5 week paid Winter internship, as a Recreation Attendant II you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities at the Beach and Pool. You will actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, cabana set-up , distributing snorkel gear, surfboards, boogie board, floatation devices, kayaks, and provide instruction for proper usage of equipment. You will pick up and remove used towels and debris from the beach and pool deck areas throughout the day. Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment. Ensure a positive first impression of the beach & pool for our guests through detailed cleanliness, set-up and ambiance control. Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features. Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue. Perform opening/closing side duties as assigned and set the beach & pool according to standards and procedures. Be well versed in hotel fire & life safety/emergency procedures. Maintain a high standard of personal appearance and hygiene at all times. Perform other reasonable duties assigned by the Management of the Hotel.

Requirements

• Ability to share Hawaiian culture, stories and lifestyle with guests in an engaging manner
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Good reading, writing and oral proficiency in English language
• Ability to work cohesively and collaboratively as part of a team
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Provide the necessary State and Federal Requirements to work in Recreation (Tuberculosis Clearance)
• Valid Driver’s License
• Applicants must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Nice To Haves

• Ability to speak other languages and basic understanding of local languages will be an advantage (‘Olelo Hawai’i)
• Additional certification(s) in Recreation will be an advantage (Lifeguarding, First Aid, CPR, AED)

Responsibilities

• Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, cabana set-up , distributing snorkel gear, surfboards, boogie board, floatation devices, kayaks, and provide instruction for proper usage of equipment.
• Pick up and remove used towels and debris from the beach and pool deck areas throughout the day.
• Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of the beach & pool for our guests through detailed cleanliness, set-up and ambiance control.
• Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features
• Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
• Perform opening/closing side duties as assigned and set the beach & pool according to standards and procedures
• Be well versed in hotel fire & life safety/emergency procedures
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Benefits

• Preferred provider medical/drug/vision benefits starting at competitive prices for employees
• Employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!
• 401(k)/retirement saving plan & matching program
• 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
• 50% discounts at hotel restaurants
• 30% discount on retail items at our Fairmont Store
• 30% discount of services offered in our Spa Without Walls
• Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)
• Complimentary meals in our employee dining facility

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed