Recreation Attendant

Marriott•Fernandina Beach, FL

About The Position

Encourage, recruit, register, and schedule guests to participate in recreation activities while promoting a fun and relaxing atmosphere. Provide information about available recreation facilities and activities, promote facility rules and regulations for guest safety and welfare, observe activity, respond to emergencies according to local operating procedures, and alert a supervisor or manager when a guest may be unable to participate safely. Clean and maintain recreational equipment and supplies. Report accidents, injuries, and unsafe work conditions; complete safety training and certifications; and follow company policies and procedures. Maintain a clean, professional appearance, protect confidential information and company assets, and provide courteous guest service, including assisting individuals with disabilities. Communicate professionally, answer telephones with appropriate etiquette, build positive working relationships, and support team goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales, and comply with quality assurance standards. The role involves reading and visually verifying information, inspecting tools and equipment, and using computers or point-of-sale systems to enter and find work-related information. Physical activities include standing, sitting, or walking for extended periods; moving objects weighing up to 25 pounds without assistance and over 50 pounds with assistance; manipulating objects requiring fine motor skills and hand-eye coordination; moving through confined or elevated spaces and over uneven or slippery surfaces; using stairs or ramps; and reaching, bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. The Ritz-Carlton describes its service culture as guided by its Gold Standards, including its Employee Promise, Credo, and Service Values. Marriott International states that it is an equal opportunity employer and welcomes and values associates’ diverse backgrounds and experiences.

Requirements

CPR certification.
First Aid certification.
Recreation Equipment certification or qualification as listed in the posting.
Any certification or training required by local and state agencies.

Nice To Haves

High school diploma or G.E.D. equivalent.
No related work experience required.
No supervisory experience required.

Responsibilities

Encourage, recruit, register, and schedule guests for recreation activities.
Promote a fun and relaxing atmosphere and provide guests with information about recreation facilities and activities.
Promote facility safety rules, observe activity, respond to emergencies according to local procedures, and inform a supervisor or manager when a guest may be unable to participate safely.
Clean and maintain recreational equipment and supplies.
Report accidents, injuries, and unsafe work conditions, and complete safety training and certifications.
Follow company policies and procedures; maintain a clean, professional appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, answer telephones using appropriate etiquette, and maintain positive working relationships while supporting team goals.
Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
Comply with quality assurance expectations and standards.
Read and visually verify information, inspect tools and equipment, and use computers or point-of-sale systems to enter and locate work-related information.
Perform other reasonable job duties as requested.