Recreation Assistant - Information Tickets & Travel

Commander, Navy Installations Command•Corpus Christi, TX
•Onsite

About The Position

This Recreation Assistant position is located within the Morale, Welfare and Recreation Department at Naval Air Station Corpus Christi, Texas. The role supports MWR activities and facility operations, including recreation information and resources, special and community events, command events, visiting ships or fleet support, grab-and-go services, tours, outings, party and picnic equipment rentals, recreational green-space management, and outdoor recreation. Duties may include marina and aquatic activities. The employee supports daily operations by handling administrative reports and forms, fees and retail transactions, cash controls, supplies, contracts, schedules, and customer communications. The role includes briefing customers on safety and rental equipment, demonstrating safe equipment use, and providing activities in marina or aquatic settings. The employee may operate government-owned motor vehicles between marinas and sailing facilities and may perform other duties as assigned. This is a federal civilian position. A valid state driver’s license is required to operate motor vehicles. The employee must possess a C.A.R.E., Emergency First Responder, CPR/First Aid, NASBLA Safe Boating certificate, or equivalent, or be able to obtain the required training or certification within 90 days. The position requires sitting, walking, prolonged standing, bending, and lifting moderately heavy items up to 40 pounds. The position is described as non-critical and sensitive, requires access to an IT II system and/or PII, an ANACI background investigation, and submission of an OGE-450 financial disclosure statement upon entering the position and annually. Salary depends on experience and/or education. The posting also describes flexible-employee perks and states that employees working an average of 30 hours per week may be eligible for medical benefits.

Requirements

  • A combination of six months of general experience and six months of specialized experience related to customer service and/or recreation activity functions; alternatively, two years of study including at least 12 semester hours in recreation-related courses, or an equivalent combination of education and experience.
  • Ability to organize, plan, and administer special events and entertainment activities.
  • Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
  • Knowledge of the goals, principles, techniques, and procedures used to organize, plan, and conduct leisure-time activities.
  • Knowledge of the Navy MWR mission and the scope of Community Recreation activities and their suitability for people of different ages, interests, and group settings.
  • Knowledge of the functions, procedures, and operations of recreation activities.
  • Strong customer service skills.
  • Ability to maintain records, compile and organize data for reports, and research recreation topics for dissemination to customers.
  • Ability to follow oral and written instructions.
  • Knowledge of computers, office procedures, and print production.
  • Valid state driver’s license to operate motor vehicles.
  • Possess a C.A.R.E. (Controlling Alcohol Risks Effectively), Emergency First Responder (EFR), CPR/First Aid, NASBLA Safe Boating certificate, or equivalent, or obtain the required training or certification within 90 days.
  • Meet federal employment suitability requirements and successfully complete a background investigation, including fingerprint identification and required inquiry forms.
  • Successfully pass the E-Verify employment verification check and complete the Personal Identity Verification process with two forms of identification from Form I-9.
  • Provide salary payment by direct deposit or electronic funds transfer.
  • Meet Selective Service registration requirements if applicable.
  • Submit an occupational questionnaire and a resume that supports and validates the answers; resumes must describe relevant duties and responsibilities, work dates, and hours per week. Non-government positions must include complete address and dates; government positions must include pay plan, series, grade, dates, and agency address.

Responsibilities

  • Prepare and maintain administrative reports and forms, including utilization data, financial forms, procurement forms, and invoices.
  • Support daily operations by collecting fees, processing retail sales through point-of-sale systems, receipt books, or cash registers, and conducting walk-throughs of parking lot and dock areas.
  • Demonstrate safe use of equipment and techniques for activities in marina settings.
  • Provide scheduled and impromptu activities related to marina or aquatic settings, including activities such as stand-up paddling or canoeing.
  • Brief customers on safety procedures and techniques for using rental gear, and conduct pre- and post-rental gear inspections.
  • Maintain controls for receiving and safekeeping cash associated with marina or sailing facility fees and sales.
  • Monitor supplies to maintain internal controls and accountability, and ensure loss prevention for program resources, cash, and pilferable items.
  • Maintain contracts, files, regulations, manuals, and directives related to marina operations.
  • Maintain and coordinate the facility’s master event schedule and report changes to the immediate supervisor.
  • Send event schedules, program schedules, and marina information to the marketing office monthly and ensure they are advertised.
  • Prepare and review outgoing correspondence and reports for proper format.
  • Assist management with administrative tasks, including month-end inventory, answering phones, registering participants, and other clerical duties.
  • Operate government-owned motor vehicles to travel to and from marinas and sailing facilities.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package, including medical, dental, life insurance, spouse and dependent life insurance, long-term disability, retirement, and a 401(k) savings plan.
  • Annual and sick leave.
  • Tuition reimbursement.
  • Flexible scheduling based on mission needs and employee availability for flex employees.
  • Employee Assistance Program with 24/7/365 access to private support for employees and family members.
  • Access to MWR programs, including golf courses, marinas, gyms and fitness centers, bowling centers, restaurants, pools, and base libraries.
  • Discounted tickets and travel options and outdoor recreation rentals.
  • Navy Exchange shopping privileges.
  • Access to professional development resources.
  • Medical benefits may be available to flex employees who are scheduled and work an average of 30 hours per week.
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