Recreation Assistant - Doggie Daycare

Commander, Navy Installations Command•Newport, RI
•Onsite

About The Position

This position is assigned to the Recreation Division of Morale, Welfare and Recreation (MWR), Commander, Navy Installations Command (CNIC). It supports the MWR Community Recreation program, including the Doggie Daycare Program and activities such as special and community events, recreation information and resources, trips and outings, rentals, resale tickets, bowling, library services, Liberty, grab-n-go, movies, and outdoor recreation. The Recreation Assistant provides customer service and program support; processes sales, registrations, and rentals; maintains accurate transaction, inventory, and program records; and assists with workshops, events, trips, outreach, marketing, and day-to-day program administration. The position may require irregular hours, including early or late shifts, evenings, weekends, and holidays. A valid state driver's license must be held or obtained within 90 days of placement and maintained to transport patrons off base.

Requirements

  • Pass applicable records and background checks and successfully pass the E-Verify employment verification check.
  • Have or obtain within 90 days of placement, and maintain, a valid state driver's license to transport patrons off base.
  • Possess a combination of experience related to customer service and/or recreation activity-based functions.
  • Be able to organize, plan, and administer special events and entertainment activities.
  • Be able to work independently, make sound decisions, and communicate effectively orally and in writing.
  • Have knowledge of the goals, principles, techniques, and procedures used to organize, plan, and conduct leisure-time activities.
  • Have knowledge of the Navy MWR mission and the scope and suitability of Community Recreation activities for individuals and groups of different ages and interests.
  • Have knowledge of recreation activity functions, procedures, and operations.
  • Have strong customer service skills.
  • Be able to maintain records, compile and organize data for reports, and research recreation topics for customers.
  • Be able to follow oral and written instructions.
  • Have knowledge of computers, office procedures, and print production.
  • Maintain the privacy of official work information and data and demonstrate ethical conduct.

Responsibilities

  • Provide customer service, information, and support for Community Recreation programs and activities.
  • Check patron eligibility and explain activities and program offerings.
  • Open and close facilities; order and restock supplies; prepare snack bar menu items or prepackaged retail items.
  • Collect fees for tickets, retail and rental items, classes, trips, and other programs using point-of-sale and computer systems.
  • Maintain accurate daily sales transactions and complete a Daily Activity Report at the end of each shift.
  • Assist customers with Internet registrations, initial log-ins, and event registrations.
  • Check equipment and resources in and out; collect rental fees; inventory and inspect returned items; report damage or loss; and ensure forms and procedures are complete.
  • Maintain inventories, inventory controls, equipment, and accountability of program resources.
  • Assist with workshops, clinics, events, leisure-skill activities, and day and weekend recreation trips.
  • Assist with day-to-day administration of assigned programs, including after-action reports, patronage data collection, and program data entry.
  • Perform inventories of equipment, retail goods, supplies, and items with cash value; maintain administrative records using computer software.
  • Assist with recruitment, training, and scheduling of Community Recreation staff.
  • Support adherence to EEO principles and policies.
  • Assist with planning, coordinating, publicizing, marketing, and executing MWR programs and special events, including entertainment and promotion scheduling.
  • Help update electronic and multimedia support tools and promote facilities and events through on-base outreach.
  • Promote MWR Library Program electronic reading resources.
  • Develop working partnerships with on-base and off-base organizations and conduct community outreach.
  • Assist with professional proposals, agreements, and follow-up.
  • Research and provide information and referrals about recreation opportunities on and off base.
  • Follow NAVMED P-5010 sanitation requirements.
  • Initiate and follow up on maintenance trouble calls.
  • Assist with event setup and breakdown.
  • Perform other duties related to the position as assigned.
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