Recreation and Human Services Manager

City of Glendora•Glendora, CA

About The Position

The City is seeking a motivated and experienced Recreation and Human Services Manager to lead and oversee recreation programs, senior services, and teen center operations. The position manages staff, budgets, facilities, and community programs; develops partnerships; and ensures high-quality services that meet community needs. The role requires leadership, organizational, communication, and management skills, as well as a commitment to improving quality of life for residents of all ages. The manager develops and administers policies, procedures, and regulations for Recreation and Human Services programs and operations, ensuring compliance with applicable laws, ordinances, rules, regulations, standards, and contract requirements. The position plans, directs, and coordinates activities, services, and specialized programs; develops procedures and plans for future service needs; oversees assigned facilities and contracted maintenance and services; and manages facility rentals, including staffing, scheduling, and fee collection. The manager prepares and administers department budgets, monitors expenditures, plans and directs funding for capital projects, and prepares and administers grants and other funding proposals while monitoring funding requirements. The role also develops promotional materials and markets programs and services to the community and senior residents. The manager selects and supervises employees, oversees volunteers, organizes work, establishes methods and standards, directs staff training and development, evaluates employee and contractor performance, and takes disciplinary action. The position represents the City and serves as a liaison to community organizations, advisory committees, educational institutions, government agencies, private organizations, professional associations, and specialized user groups. It also advises councils, City personnel, agencies, and the public on recreation-related issues, conducts special studies, and submits reports.

Requirements

  • Bachelor’s degree with major coursework in recreation or a related field, or an equivalent combination of education and experience that provides the required knowledge and abilities.
  • Three years of increasingly responsible professional experience in public recreation, including or supplemented by two years of supervisory experience.
  • Extensive knowledge of public recreation programs and community services; intergovernmental and private recreation programs, facilities, and resources; sports and youth sports organizations; applicable laws and regulations; community organization and methods for fostering public interest and participation; citizen committees; city government; professional leadership; and supervision.
  • Considerable knowledge of park facilities maintenance principles and practices.
  • Possession of, or ability to obtain, a Class C California driver’s license and a satisfactory driving record.
  • Ability to work nights and weekends to attend meetings, special events, and other activities.

Responsibilities

  • Develop, maintain, and implement policies, procedures, and regulations for Recreation and Human Services programs and operations, and ensure policies are administered equitably.
  • Ensure activities and programs comply with applicable laws, ordinances, rules, and regulations.
  • Plan, direct, and coordinate recreation and human services activities, services, and specialized programs; develop procedures and comprehensive plans to meet future service needs.
  • Serve as a department liaison to educational institutions, government agencies, private organizations, and other partners; build collaborative relationships to enhance and expand programs and services.
  • Oversee management, maintenance, and operation of assigned recreation facilities; solicit, evaluate, and administer maintenance, repair, and service contracts; monitor contractor and service-provider performance and compliance.
  • Prepare and administer the department budget, monitor expenditures, and plan and direct funds for capital projects.
  • Prepare and administer grants and other funding proposals and monitor county, state, and federal funding requirements.
  • Develop promotional materials and market Recreation and Human Services programs to the community and senior residents.
  • Conduct special studies and submit related reports.
  • Select employees; oversee volunteers; organize work; establish work methods and standards; direct staff training and development; evaluate employee and contract-service-provider performance; and execute disciplinary action.
  • Advise and assist the Youth Sports Council, Trails Council, Preservation Foundation, City personnel, other agencies, and the public on recreation-related issues.
  • Represent the City and coordinate with community organizations, advisory committees, educational institutions, governmental agencies, private organizations, professional associations, and specialized user groups.
  • Manage and facilitate facility rentals, including staffing, scheduling, and collecting fees in accordance with policies and procedures.
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