Supervisor - Adult Recreation and Community Services

Willamalane Park and Recreation District•Springfield, OR

11d

About The Position

The Supervisor - Adult Recreation and Community Services plans, implements, supervises, and evaluates community services, adaptive recreation, leisure programming, and grant-funded programs. The role ensures quality, compliance, ADA accessibility, and inclusive service delivery, while developing community partnerships that improve access to essential services and expand adult recreation opportunities supporting health, wellness, creativity, and social connection. The position directly supervises staff and volunteers involved in adult recreation, food access, senior services, adaptive programs, health and wellness services, and other community initiatives. It oversees programs such as LIHEAP, SHIBA, the Food Pantry, adaptive recreation, trips, adult classes, and other offerings as community needs evolve. The supervisor works under the general supervision of the Manager of Community Services and Programs, whose review is based primarily on results and progress toward objectives. The role leads accessibility and inclusion efforts, manages partnerships and grant-related work, develops and evaluates programs and community events, and uses participation data, analytics, and cost recovery to inform program decisions. It also supports budgeting, monitors grant expenditures, represents the district at regional groups when assigned, and recommends service and program improvements. Hours vary according to program and service needs. Community Services Team positions regularly work weekends. The position is full-time, salaried, exempt, and benefits-eligible. The anticipated start date is January 4, 2027. Employment is contingent on a drug screen and the ability to pass a criminal background check.

Requirements

Bachelor's degree from an accredited college or university in human services, social work, public administration, community leadership, or a related field, or a satisfactory combination of experience and training demonstrating the ability to perform the duties.
At least two years of experience in community services, aging services, accessibility, food access, recreation programming, related human services programs, or a satisfactory equivalent combination of experience and training.
Two years of supervisory or program coordination experience, including work with diverse and multicultural populations, or a satisfactory equivalent combination of experience and training.
Demonstrated ability to advance equity, inclusion, and accessibility in community-based services.
Proficiency with MS Office, Google Suite, project management and database tools, video conferencing services, and project management software, with the ability to learn and adapt to new software.
Ability to supervise and guide staff and volunteers; manage multiple programs and priorities; build and sustain relationships across diverse community groups; and exercise sound judgment and strategic decision-making.
Strong communication, problem-solving, active listening, emotional intelligence, and written and verbal communication skills.
Ability to evaluate community services, food access, accessibility, and inclusion programs, and work independently as a team player, innovator, and self-starter.
Ability to demonstrate sensitivity to the needs of employees, program participants, and community members.
Ability to pass a drug screen and criminal background check prior to employment.
Regular weekend work is required; hours vary with program and service needs.
Ability to meet the position's physical requirements, with reasonable accommodation where applicable, including frequent extended sitting, occasional bending and standing, occasional handling of objects up to 20 pounds, and frequent manual dexterity and coordination for office equipment.

Nice To Haves

Master's degree in human services, public administration, community leadership, or a related field.
Five years of experience serving multicultural populations and providing advocacy.
Three years of supervisory or program leadership experience, including experience as a change agent and community organizer, or an equivalent combination of education and experience.
Experience with cross-functional teams.
Certified Therapeutic Recreation Specialist credential.

Responsibilities

Plan, implement, supervise, and evaluate community service, adaptive recreation, adult recreation, leisure, and grant-funded programs.
Oversee programs including LIHEAP, SHIBA, the Food Pantry, adaptive recreation, trips, adult art, cooking and language classes, dog training, lectures, writing, and other offerings as community needs change.
Develop and maintain partnerships with community agencies and service providers to strengthen access and support for underserved populations.
Lead implementation, tracking, and management of the district's Self-Evaluation Plan goals and support district-wide accessibility compliance and continuous improvement.
Develop, enhance, and evaluate adaptive recreation and adult recreation and leisure programming, using analytics and cost recovery to measure and optimize performance.
Develop and evaluate classes, workshops, trips, and drop-in programs that promote creativity, skill-building, and social engagement.
Directly supervise and support assigned staff, volunteers, recreation coordinators, site coordinators, and other staff as needed.
Ensure services and programs are high-quality, accessible, and culturally responsive, and provide excellent internal and external customer service.
When assigned, serve as a liaison for minority communities to strengthen partnerships, improve access, and support representation in programs, events, and services.
Lead relevant grant reporting and develop community partnerships that support service delivery.
Develop and project-manage service-focused community events and rentals to expand engagement and access.
Track, evaluate, and report participation, service outcomes, program performance, and grant compliance.
Identify emerging community needs and recommend new services and adult recreation opportunities, as well as programs that may be reduced to make the program catalog more efficient.
Pilot, evaluate, and refine equitable service-delivery and recreation-program models.
Collect, analyze, and report program data to inform decisions, funding requests, and district-wide planning.
When directed, represent the district at regional coalitions, councils, and task forces focused on aging, accessibility, recreation, food systems, and inclusion.
Assist in preparing community service and adult recreation budgets and monitor grant expenditures for compliance with funding requirements.
Review and recommend district policies and practices to support equity and accessibility in services and recreational programming.
Perform additional related duties as assigned.

Benefits

Paid vacation leave after completion of the probationary period; accrual increases with years of service.
Paid sick leave beginning on the date of hire.
Eleven District-recognized paid holidays plus one floating holiday per calendar year.
Medical and dental insurance beginning the first of the month following the hire date.
Life and long-term disability insurance beginning the first of the month following the hire date.
Annual cost-of-living increase of up to 4%, as approved by the Board.
Merit increase of 3% upon successful completion of probation and annually thereafter.
Additional $1 per hour increase upon successful completion of a Spanish competency test.
Retirement benefits after completion of the probationary period.
Voluntary deferred compensation and flexible spending programs.
Discount on selected childcare programs, subject to restrictions.
25% discount on certain recreation programs.
Free lap and play swim pool use for the employee and family.
Free fitness center use for the employee and family.
Free wellness programs for the employee.
Payroll direct deposit is available.