Supervisor - Adult Recreation and Community Services

Willamalane Park and Recreation District • Springfield, OR

11d • $34 - $46

About The Position

Plan, implement, supervise, and evaluate community service, adaptive recreation, leisure programming, and grant-funded program operations. Ensure quality, compliance, ADA accessibility, and inclusive service delivery. Build and maintain community partnerships that improve access to essential services and support for underserved populations, while expanding adult recreation opportunities that promote health, wellness, creativity, and social connection.

The role supervises adult recreation, leisure programming, community service programs, and grant-funded services. It provides direct supervision to staff and volunteers working in adult recreation, food access, senior programs, adaptive programs, health and wellness services, and other community initiatives. The position works under the general supervision of the Manager of Community Services and Programs.

Program areas may include LIHEAP, SHIBA, the Food Pantry, adaptive recreation, trips, adult art, cooking and language classes, dog training, lectures, writing, the Get-Together Pass, Rock Shop, Gift Shop, and other programs as community needs change. The position also leads district-wide implementation and tracking of accessibility goals, oversees program evaluation and grant compliance, develops community partnerships and events, and recommends service and program changes based on community needs and performance.

This is a full-time, salaried, exempt, benefitted position. Hours vary according to program and service needs, and Community Services Team positions regularly work weekends. The anticipated start date is January 4, 2027. The position is safety sensitive and requires a drug screen and criminal background check before employment.

Requirements

• Bachelor's degree from an accredited college or university in human services, social work, public administration, community leadership, or a related field, or a satisfactory combination of experience and training demonstrating the required capabilities.
• At least two years of experience in community services, aging services, accessibility, food access, recreation programming, or related human services programs, or a satisfactory combination of experience and training.
• Two years of supervisory or program coordination experience, including work with diverse and multicultural populations, or a satisfactory combination of experience and training.
• Demonstrated ability to advance equity, inclusion, and accessibility in community-based services.
• Knowledge of community services, adult recreation and leisure programming, health and independent aging programs, food access, and community-based support services.
• Knowledge of ADA compliance, accessibility, inclusive recreation, and adaptive recreation programming.
• Knowledge of grant development and management, including writing, reporting, and sponsorship acquisition.
• Knowledge of supervision, volunteer coordination, staff development, community engagement, partnership development, and culturally responsive service delivery.
• Knowledge of program evaluation, recreation performance, data collection, and reporting.
• Proficiency with MS Office, Google Suite, project management and database management, video conferencing services, and project management software, with the ability to learn new software.
• Ability to supervise staff and volunteers; manage multiple programs and priorities; build community partnerships; and use problem-solving and communication skills to deliver inclusive, accessible services.
• Ability to evaluate community services, food access, accessibility, and inclusion programs; communicate effectively in writing and verbally; and build relationships across diverse community groups.
• Ability to work independently with sound judgment and strategic decision-making, while contributing as a team player, innovator, and self-starter.
• Ability to demonstrate emotional intelligence, active listening, sensitivity to employees, participants, and community members, and clear communication.
• Frequently sit for extended periods; occasionally bend and stand; and occasionally lift, carry, or manipulate objects weighing up to 20 pounds.
• Manual dexterity and coordination, including grasping and squeezing, and extensive use of office equipment such as a computer, telephone, and writing utensils.
• Pass a pre-employment drug screen and criminal background check.

Nice To Haves

• Master's degree in human services, public administration, community leadership, or a related field.
• Five years of experience serving multicultural populations and providing advocacy.
• Three years of supervisory or program leadership experience, including work as a change agent and community organizer, or an equivalent combination of education and experience.
• Experience with cross-functional teams.
• Certified Therapeutic Recreation Specialist credential.

Responsibilities

• Plan, implement, supervise, and evaluate community service, adaptive recreation, leisure programming, and grant-funded operations.
• Oversee programs including, but not limited to, LIHEAP, SHIBA, Food Pantry, adaptive recreation, trips, adult art, cooking and language classes, dog training, lectures, writing, Get-Together Pass, Rock Shop, and Gift Shop.
• Develop and maintain partnerships with community agencies to support service delivery and improve access.
• Lead implementation, tracking, and management of goals in the Self-Evaluation Plan, supporting district-wide accessibility compliance and continuous improvement.
• Oversee, develop, and enhance adaptive recreation, adult recreation, and leisure programming; use analytics and cost recovery to evaluate and optimize programs.
• Develop, implement, and evaluate adult recreation and leisure programs, including classes, workshops, trips, and drop-in offerings.
• Directly supervise and support assigned staff, volunteers, recreation coordinators, site coordinators, and other staff as needed.
• Ensure programs are delivered with quality, accessibility, and cultural responsiveness, and provide effective internal and external customer service.
• Serve, as assigned, as a liaison for minority communities to strengthen partnerships and improve access and representation in programs, events, and services.
• Lead relevant grant reporting and develop community partnerships to support service delivery.
• Develop and project-manage service-focused community events and rentals.
• Track, evaluate, and report participation, service outcomes, adult recreation performance, and grant compliance.
• Identify emerging community needs and recommend new programs or services, as well as programs that may be reduced to improve the efficiency of the adult recreation catalog.
• Pilot, evaluate, and refine equitable service delivery and recreation program models.
• Collect, analyze, and report program data for decision-making, funding requests, and district-wide planning.
• Represent the district, at the direction of the Manager of Community Services and Programs, at regional coalitions, councils, and task forces focused on aging, accessibility, recreation, food systems, and inclusion.
• Assist with preparation of community service and adult recreation program budgets.
• Monitor grant expenditures for compliance with funding requirements.
• Review and recommend district policies and practices to promote equity and accessibility in service delivery and recreation programming.
• Complete additional related duties as assigned.

Benefits

• Paid vacation leave after completion of the probationary period, accruing based on years of service.
• Paid sick leave beginning on the date of hire.
• Eleven District-recognized paid holidays and one floating holiday per calendar year.
• Medical insurance.
• Dental insurance.
• Life insurance.
• Long-term disability insurance.
• Annual cost-of-living increase of up to 4%, as approved by the Board.
• Merit increase of 3% upon successful completion of probation and annually thereafter.
• Additional $1 per hour upon successful completion of a Spanish competency test.
• Retirement benefits after completion of the probationary period.
• Voluntary deferred compensation and flexible spending programs.
• Discount on selected childcare programs, subject to restrictions.
• 25-percent discount on certain recreation programs.
• Free pool use for lap and play swimming for the employee and family.
• Free fitness center use for the employee and family.
• Free wellness programs for the employee.
• Payroll direct deposit is available.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager