Recreation / Administrative Assistant (Marina)

Commander, Navy Installations Command•Norfolk, VA

10h

About The Position

This position is assigned to the Recreation Division of the Morale, Welfare and Recreation Department, Commander, Navy Installations Command. It supports Marina and Community Recreation activities at an assigned Sailing Center or Marina facility, with primary duties as an Administrative Assistant. The role supports daily facility operations through administrative reporting, customer service, cash and sales handling, event scheduling, and program assistance. It also involves supporting marina and aquatic recreation activities, briefing customers on safety, inspecting rental gear, maintaining operational records, and driving government-owned vehicles between marinas and sailing facilities.

Requirements

Must pass all applicable records and background checks and successfully pass E-Verify employment verification; discrepancies must be resolved as a condition of employment.
Knowledge of the goals, philosophy, principles, and procedures used to organize, plan, administer, and conduct facility operations.
Knowledge of State and Federal guidelines concerning marina operations.
Knowledge of facility daily operations to answer patron questions.
Knowledge of routines and procedures for recreation or marina group activities and programs.
Knowledge of recreational activities and equipment, rules, and procedures.
Knowledge of boating terminology, watercraft operation and maintenance, water and boating safety, boat handling (including launching and mooring), boating equipment and facilities, and recreational boating activities.
Ability to operate a motor vehicle.
Ability to follow instructions, present options, and recommend solutions.
Ability to work independently, provide excellent customer service, and make sound decisions.
Ability to operate office machines, including cash registers and computers.
Ability to use a personal computer for basic word processing and spreadsheet tasks with Microsoft and site-specific software.
Ability to communicate effectively orally and in writing.
Must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Responsibilities

Prepare and maintain administrative reports and forms, including utilization data, financial and procurement forms, and invoices.
Support daily operations by collecting fees, completing retail sales transactions, and conducting walk-throughs of parking lot and dock areas.
Demonstrate safe use of equipment and techniques for activities in marina settings.
Provide scheduled and impromptu marina or aquatic activities, such as stand-up paddling or canoeing.
Brief customers on safety procedures and rental gear use, and conduct pre- and post-rental gear inspections.
Maintain controls for receipt and safekeeping of cash associated with marina or sailing facility fees and sales.
Monitor supplies and maintain internal controls and accountability; follow loss-prevention practices for program resources, cash, and pilferable items.
Maintain contracts, files, regulations, manuals, and directives related to marina operations.
Maintain and coordinate the facility’s master event schedule and report changes to the immediate supervisor.
Send event schedules and marina information to the marketing office monthly and ensure they are advertised.
Prepare and review outgoing correspondence and reports for proper format.
Assist management with month-end inventory, answering phones, participant sign-ups, and other clerical duties.
Operate government-owned motor vehicles to travel to and from marinas and sailing facilities.