Administrative Assistant II - Freestone Recreation Center

Town of Gilbert•85234, AZ

About The Position

The Administrative Assistant II at Freestone Recreation Center provides administrative support to department programs and assists customers by telephone, in person, and online. The role creates and maintains documents, spreadsheets, reports, databases, presentations, and records; gathers and compiles data; supports recreation program development in registration software; and reviews and recommends website changes. It also organizes records in accordance with retention policies and helps prepare program materials, applications, forms, and resource documents. The position reports to the Recreation Coordinator and is an at-will, FLSA non-exempt position eligible for overtime compensation. The stated schedule is Sunday, 9:30 a.m.–4:30 p.m., and Monday through Thursday, 9:00 a.m.–6:30 p.m. A pre-employment drug screen is required. Depending on assignment, a full Police Department background check, including a polygraph, may be required.

Requirements

4–7 years of experience performing comparable Level II responsibilities.
Considerable previous experience in the same or similar positions.
Sound knowledge of common and uncommon techniques, concepts, methods, practices, and use of forms and routines of a complex nature.
High school diploma or GED.
Any equivalent combination of experience and training that provides the knowledge and abilities necessary to perform the work.
Pre-employment drug screen required.
Depending on assignment, a full Police Department background check, including polygraph, may be required.

Nice To Haves

Associate's degree preferred.

Responsibilities

Create basic spreadsheets, reports, databases, and presentations.
Gather and compile data for reporting.
Assist and consult with customers by telephone, in person, and online; answer questions and concerns; and provide information about programs, services, and facility rules and regulations.
Research, respond to, and resolve inquiries and complaints as assigned.
Update, maintain, and retrieve information from files and automated information systems; incorporate data into records and documents; support reports and summaries; and generate automated reports.
Review and make recommendations for website changes.
Assist with developing recreation programs in the registration software system.
Organize and maintain files, retaining and purging them according to established records-retention policies and procedures.
Provide administrative support to department programs, including distributing event and race packets, coach equipment, team information packets, and feedback surveys.
Generate routine and non-routine documents, including reports, flyers and marketing materials, templates, surveys, letters, memos, notices, forms, agendas, schedules, and related materials.
Assist in preparing manuals and other resource documents.
Issue, receive, and type applications, reimbursements, permits, and forms.
Perform assigned administrative support activities, including creating and editing documents, researching information, and providing related support.