Recreation Admin Analyst

City of Boise•Boise, ID

7h•Hybrid

About The Position

The Recreation Admin Analyst supports Boise recreation programs through financial analysis, budget and revenue management, account reconciliation, and administration of operational systems. The position works extensively with RecTrac and point-of-sale systems, including fees, memberships, facility reservations, registrations, and financial data. It analyzes budgets and forecasts, investigates discrepancies, supports cash-handling practices, and helps improve recreation operations. The role coordinates team work and training, maintains financial and database records, supports software implementation and updates, manages facility reservation and POS configurations, and coordinates with staff, vendors, other departments, and community partners. It also supports committees, recreation communications, adult sports administrative support, and preparation and review of supplemental salary and commission payments.

Requirements

High school diploma or equivalent and five years of experience in senior-level management with administrative and/or operational support duties in public administration or administrative research, or an equivalent combination of experience and/or education.
Knowledge of administrative and management practices and procedures, governmental accounting and financial rules, research methods, business communication, department operations and policies, and computer use and related software.
Ability to interpret and apply departmental policies, laws, and regulations; organize and manage multiple priorities; exercise sound independent judgment; maintain extensive records and prepare reports; analyze situations and choose effective actions; and communicate effectively in English.
Valid state-issued driver's license and an acceptable driving record; capable of operating vehicles safely.
Must pass City of Boise background check processes, including criminal history and reference checks.

Nice To Haves

Bachelor’s degree in business administration, communications, political science, economics, or parks and recreation.
Advanced secretarial and administrative training and experience.
Five years of experience in governmental administration support.

Responsibilities

Coordinate day-to-day work for the assigned team, delegate tasks, set deadlines, provide guidance and training, review work, and address collaboration issues or conflicts.
Research, analyze, and compile cost-benefit and statistical reports.
Review budgets, forecast revenues and expenses, and provide recommendations to staff.
Maintain and reconcile accounts and budget records, and investigate complex discrepancies in budgets and database systems.
Educate staff on cash-handling and collection processes.
Prepare and present recreation programs to community partners.
Develop and implement recreation policies and procedures.
Coordinate activity registration and facility reservations with other departments.
Identify database inconsistencies and follow up with users and vendors.
Coordinate software implementations and updates; test and explain fixes, enhancements, and updates to users.
Develop software training procedures and coordinate procedures and processes with other divisions.
Manage facility overlaps and test the facility database used for reservations.
Develop and test POS products, layouts, and user profiles.
Create and update fee matrices, manage global settings, and prepare and update recreation facility membership packages.
Research and process complex account corrections and reconciliations.
Assist customers with internet-use questions, manage browser hyperlinks, and coordinate customization of online text.
Review online credit card reports and investigate and resolve questionable charge inquiries.
Represent the division on community committees, support and manage committee projects, and communicate recreation unit needs with IT and community engagement teams.
Troubleshoot software issues and provide backup assistance for recreation staff.
Supervise, support, and direct adult sports administrative support duties.
Support calculation and preparation of special supplemental recreation salary and commission payments for bi-weekly payroll.
Create and update seasonal tracking spreadsheets and complex matrices; review reports and timekeeping records to verify commission requests.
Perform other duties as assigned.