Admin Analyst (Front Office)

FedWriters, Inc. • Arlington, VA

1d • $65,000 - $75,000 • Onsite

About The Position

FedWriters (FWI) is seeking a highly organized, customer-focused Administrative Analyst to provide front office support for the Office of Local Defense Community Cooperation (OLDCC). The role serves as the primary front office representative and liaison among OLDCC personnel, visitors, and administrative support staff, supporting leadership and maintaining efficient office operations and excellent customer service in a fast-paced government environment.

The position is onsite in Arlington, Virginia, Monday through Friday, 8 AM to 5 PM EST. The employee will use Federal and Department of Defense resources, systems, and processes to coordinate office activities, facilitate meetings, manage visitor services, and maintain administrative operations. The role also provides backup administrative support to Deputy Directors, senior leadership, and the Administrative Analyst and Executive Assistant as needed.

FWI describes itself as a rapidly expanding company recognized as a 2024, 2025, and 2026 Top Workplace, with opportunities for growth in a collaborative environment.

Requirements

• Active Secret security clearance or higher.
• High school diploma or equivalent.
• At least two years of experience in administrative, clerical, technical, office management, or secretarial support functions.
• Proven experience supporting front office, executive, or organizational administrative operations.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
• Strong organizational, time management, and multitasking skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to work independently.
• Ability to maintain professionalism and discretion when interacting with senior leaders, government personnel, and visitors.
• Demonstrated customer service and interpersonal skills in a fast-paced environment.

Nice To Haves

• Bachelor's degree from an accredited college or university.
• Prior Department of Defense or Federal Government experience.
• Experience supporting executive offices, senior leadership, or front office operations.
• Experience managing visitor control systems, access control programs, or facility operations.
• Familiarity with government correspondence, scheduling, and administrative support processes.

Responsibilities

• Serve as the first point of contact for visitors, callers, and stakeholders entering the OLDCC office suite.
• Greet and assist visitors and ensure compliance with visitor management, security, and access control procedures.
• Facilitate visitor sign-in and sign-out and coordinate escorts as required.
• Maintain a professional, organized, and welcoming reception area.
• Monitor security feeds and coordinate with IT and facility personnel to resolve technical or facility-related issues.
• Open and close front office and meeting spaces in accordance with agency policies and procedures.
• Manage daily, weekly, and long-range organizational calendars and maintain the Long-Range Calendar using Microsoft Excel and other government-approved tools.
• Conduct daily calendar synchronization reviews and proactively resolve scheduling conflicts.
• Coordinate meeting logistics, including room reservations, attendee coordination, agenda distribution, and meeting materials.
• Prepare conference rooms and audio-visual equipment for in-person, virtual, and hybrid meetings.
• Distribute read-ahead materials and presentations before meetings.
• Attend key meetings to capture updates and support action item tracking.
• Provide backup administrative support to Deputy Directors and senior leadership as needed.
• Manage office telephone operations; answer, screen, and route calls in accordance with OPSEC requirements; take and forward messages; and monitor and respond to voicemail.
• Provide courteous and effective customer service to internal and external stakeholders.
• Retrieve, process, and distribute incoming mail, packages, and official correspondence.
• Coordinate outgoing shipments through USPS, FedEx, and other approved carriers and maintain shipping records and tracking documentation.
• Monitor office supply inventories, initiate procurement requests, verify receipt of supplies, and maintain accountability for distributed materials.
• Submit and monitor facility work orders to ensure timely resolution of office-related issues.
• Serve as the Kastle Card Administrator and support employee access management activities.
• Attend staff meetings, internal coordination meetings, and agency training events.
• Prepare and contribute to monthly status reports submitted to government leadership.
• Document completed tasks, accomplishments, metrics, and administrative support activities in qualitative and quantitative formats.
• Identify issues, risks, and process improvement opportunities and recommend solutions.
• Serve as backup Administrative Analyst and Executive Assistant during absences or periods of increased workload.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long-term and short-term disability insurance
• Life insurance
• 401(k) plan
• Holiday pay
• Paid time off
• Internal promotions, professional development, and recognition and rewards programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED