About The Position

The Recovery Support Professional works at Gaudenzia’s Claymont Center, a coed residential treatment program serving people experiencing substance use and co-occurring mental health disorders. The role supports client safety, daily program operations, and recovery-oriented services in a facility that operates 24/7. Employees must have flexibility in their availability as scheduling and staffing needs may periodically change. The position supports admissions, monitors and documents client movement and activities, assists with orientations and meetings, and helps maintain the safety, security, cleanliness, and readiness of the facility and its vehicles. Duties may include transporting clients to appointments, supervising medication-taking when appropriate, monitoring screenings, completing searches and safety checks, and preparing required written and electronic reports.

Requirements

  • High school diploma or GED; no substitutions for education and training.
  • Valid driver’s license in good standing, held for at least three years; current status must be valid and not suspended.
  • No more than two moving violations or reportable accidents within the past three years.
  • No DUI or accidents with fatalities within the past five years.
  • Ability to interact effectively with clients and help them adjust to their specific problems.
  • Basic knowledge of substance use and co-occurring mental health disorders.
  • Ability to read, write, and communicate effectively.
  • Ability to establish and maintain working relationships with staff, other agencies, and the public.
  • Ability to work successfully with people from various cultures and backgrounds.
  • Ability to work various shifts.
  • Basic computer skills, including Microsoft Outlook, Word, and Excel.

Nice To Haves

  • Valid driver’s license and clean driving record are preferred.
  • Residential treatment program completion may be substituted for residential services experience at a rate of one month of treatment for one month of service.

Responsibilities

  • Screen and process new admissions.
  • Take head counts during hourly runs and document runs and client movement in the communication log.
  • Screen clients’ personal belongings upon entry, monitor movement into and out of the facility, account for client whereabouts, and maintain the client sign-out book.
  • Coordinate in-house activities according to the program schedule, including chores, breaks, exercise, leisure time, and visitations.
  • Maintain an accurate daily census, know where clients are on the floor, and report infractions and incidents to appropriate staff.
  • Conduct client orientation sessions, seminars, and morning meetings as directed.
  • Transport or assist clients traveling to and from medical or other appointments as needed.
  • Conduct and document room searches and perform random client searches as directed by the program supervisor.
  • Deny access to unauthorized persons.
  • Supervise clients taking medications where appropriate.
  • Perform regular room checks to ensure clients are on their floors or in their rooms according to the program schedule.
  • Follow protocol for reporting unauthorized absences.
  • Monitor urinalysis and drug screening and breathalyzers as instructed by the supervisor on duty.
  • Monitor daily program activities, meals, and medication lines.
  • Tour the facility at regular intervals to check building security and identify fire or safety hazards in accordance with program and regulatory policies.
  • Conduct fire drills and safety checks, including checks of fire extinguishers, first aid kits, and Narcan availability.
  • Keep vehicles clean and complete weekly vehicle inspections.
  • Inspect sanitation procedures, pest control, storage of supplies and clients’ belongings, and submit work orders for needed repairs to help ensure facility cleanliness and safety.
  • Maintain property during inclement weather as directed, including shoveling, salting, and de-icing walkways and vehicles.
  • Complete written reports, documentation, and electronic incident reports as required.
  • Perform other duties as assigned by a supervisor or designee.

Benefits

  • Excellent benefits
  • On-the-job training
  • Upward mobility
  • Educational assistance
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