About The Position

The Recovery Support Professional supports clients in a residential treatment program serving people with substance use disorders, co-occurring mental health disorders, and related conditions. The role helps maintain client safety, structure, and accountability while supporting daily program operations. The program operates 24/7, and employees must be flexible as staffing and scheduling needs change. The position may involve transporting or assisting clients to and from medical or other appointments.

Requirements

  • High school diploma or GED.
  • Valid driver’s license in good standing, held for at least three years; license status must be valid and not suspended.
  • No more than two moving violations or reportable accidents within the past three years.
  • No DUI or accidents involving fatalities within the past five years.
  • Flexibility in availability as scheduling and staffing needs may change; the program operates 24/7.
  • Ability to interact effectively with clients and help them adjust to their specific problems.
  • Basic knowledge of substance use and co-occurring mental health disorders.
  • Ability to read, write, and communicate effectively.
  • Ability to establish and maintain working relationships with staff, other agencies, and the public.
  • Ability to work successfully with people from various cultures and backgrounds.
  • Ability to work various shifts.
  • Basic computer skills, including Microsoft Outlook, Word, and Excel.
  • No substitutions for education and training.

Nice To Haves

  • A clean driving record.
  • Residential services experience; successful completion of a residential treatment program may be substituted for residential services experience on a one-month-treatment-for-one-month-service basis.

Responsibilities

  • Screen and process new admissions.
  • Take head counts during hourly rounds and document rounds and client movement in the communication log.
  • Screen clients’ personal belongings upon entry, monitor their movement in and out of the facility, and account for their whereabouts.
  • Maintain and monitor the client sign-out book.
  • Coordinate in-house activities according to the program schedule, including chores, breaks, exercise, leisure time, and visitations.
  • Maintain an accurate daily census, know where clients are on the floor, and report infractions and incidents to appropriate staff.
  • Conduct client orientation sessions, seminars, and morning meetings as directed.
  • Transport or assist clients traveling to and from medical or other appointments, as needed.
  • Conduct and document room searches and perform random client searches as directed by the program supervisor.
  • Deny access to unauthorized persons.
  • Supervise clients taking medication where appropriate.
  • Perform regular room checks to confirm clients are on the floors or in their rooms according to the program schedule.
  • Follow protocol for reporting unauthorized absences.
  • Monitor urinalysis and drug screening and breathalyzers as instructed by the supervisor on duty.
  • Monitor daily program activities, meals, and medication lines.
  • Tour the facility at regular intervals to check building security and identify fire or safety hazards in accordance with program and regulatory policies.
  • Conduct fire drills and safety checks, including checking fire extinguishers, first aid kits, and Narcan availability.
  • Keep vehicles clean and complete weekly vehicle inspections.
  • Inspect sanitation procedures, pest control, and storage of supplies and clients’ belongings; submit work orders for needed repairs.
  • Maintain property during inclement weather, including shoveling, salting, and de-icing walkways and vehicles as directed.
  • Complete required written reports, documentation, and electronic incident reports.
  • Complete other duties as assigned by the supervisor or designee.

Benefits

  • Competitive pay.
  • Excellent benefits.
  • On-the-job training.
  • Upward mobility.
  • Educational assistance.
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