Recovery Support Professional - Wellness Village

Gaudenzia•Philadelphia, PA

About The Position

The Recovery Support Professional supports clients in a residential substance use and co-occurring disorders treatment program. The role helps maintain client safety, monitor daily program activities and movement, and support clients as they adjust to their specific problems. The program operates 24/7, and employees must be flexible as scheduling and staffing needs may change. The position requires a high school diploma or GED and a valid driver’s license in good standing held for at least three years. The license must be valid, with no more than two moving violations or reportable accidents in the past three years and no DUI or fatality-related accidents in the past five years. No substitutions are permitted for education and training. Successful completion of a residential treatment program may substitute for residential services experience on a one-month-for-one-month basis. Gaudenzia describes its mission as promoting long-term recovery by providing comprehensive treatment and support to people with substance use disorder, co-occurring mental health disorders, and related conditions, regardless of individual circumstances. The employer highlights competitive pay, excellent benefits, on-the-job training, upward mobility, and educational assistance, and describes its workplace as inclusive and supportive.

Requirements

High school diploma or GED.
Valid driver’s license held for at least three years; license status must be valid and not suspended.
No more than two moving violations or reportable accidents within the past three years.
No DUI or accidents with fatalities within the past five years.
Ability to interact effectively with clients and help them adjust to their specific problems.
Basic knowledge of substance use and co-occurring mental health disorders.
Ability to read, write, and communicate effectively.
Ability to establish and maintain working relationships with staff, other agencies, and the public.
Ability to work successfully with people from varied cultures and backgrounds.
Ability to work various shifts and maintain flexibility as scheduling and staffing needs change.
Basic computer skills, including use of Microsoft Outlook, Word, and Excel.

Nice To Haves

A valid driver’s license and clean driving record are preferred.
Successful completion of a residential treatment program may substitute for residential services experience at a one-month-for-one-month rate.

Responsibilities

Screen and process new admissions.
Take head counts during hourly runs and document runs and client movement in the communication log.
Screen clients’ personal belongings upon entry, monitor their movement in and out of the facility, and account for their whereabouts.
Maintain and monitor the client sign-out book.
Coordinate in-house activities according to the program schedule, including chores, breaks, exercise, leisure time, and visitations.
Maintain an accurate daily census, know where clients are on the floor, and report infractions and incidents to appropriate staff.
Conduct client orientation sessions, seminars, and morning meetings as directed.
Transport or assist clients traveling to and from medical or other appointments as needed.
Conduct and document room searches and perform random client searches as directed by the program supervisor.
Deny access to unauthorized persons.
Supervise clients taking their medications where appropriate.
Perform regular room checks to ensure clients are on the floors or in their rooms according to the program schedule.
Follow protocol for reporting unauthorized absences.
Monitor urinalysis and drug screening and breathalyzers as instructed by the supervisor on duty.
Monitor daily program activities, meals, and medication lines.
Tour the facility at regular intervals to check building security and identify fire or safety hazards in accordance with program and regulatory policies.
Conduct fire drills and safety checks, including checking fire extinguishers, first aid kits, and Narcan availability and verifying facility safety and security.
Keep vehicles clean and complete weekly vehicle inspections.
Ensure facility cleanliness and safety by regularly inspecting sanitation procedures, pest control, and storage of supplies and clients’ belongings, and submitting work orders for needed repairs.
Perform property maintenance related to inclement weather, including shoveling, salting, and de-icing walkways and vehicles, as directed.
Complete written reports, documentation, and electronic incident reports as required.
Complete other duties as assigned by the supervisor or designee.