Recovery House Case Manager

Sprenger Wellspring Silver Maple•Massillon, OH

About The Position

The Recovery House Case Manager supports client intake, individualized treatment planning, case management, treatment participation, and recovery housing operations. The role documents client progress and maintains records in the EMR, supports staff in enforcing program rules, and assists with urine collection and breathalyzer testing. It also supervises resident advisors and helps develop and revise Recovery Housing policies and procedures. The position requires communication with clients and staff, participation in required trainings and clinical meetings, and supervision of clients during onsite leisure and recreational activities.

Requirements

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to present information effectively in one-on-one and small-group situations with clients and employees.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages and interpret bar graphs.
  • Ability to follow detailed but straightforward written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Knowledge of word processing and spreadsheet software.
  • Current TB test.
  • Valid driver's license.
  • Oral and written communication skills.
  • Professionalism.
  • Ability to meet the physical demands of the role, including frequently lifting or moving up to 20 pounds.

Responsibilities

  • Assist admission staff with new client intake and orientation in accordance with New Client Intake Policies and Procedures.
  • Develop individualized treatment plans with each client’s full participation, addressing the client’s diagnosis and clinical progress.
  • Plan, facilitate, and document client progress toward treatment plans.
  • Assist clients with case management needs, including applying for food stamps, finding treatment programs, searching for employment, and finding a sponsor.
  • Assist clients in getting to and from treatment groups, individual therapy, program activities, and self-help meetings according to the daily schedule.
  • Support program staff in enforcing and maintaining accountability for rules and guidelines in the handbook.
  • Assist staff and clients with administering and performing urine collection and breathalyzer testing in accordance with policies and procedures.
  • Communicate information about client behavior to appropriate staff clearly.
  • Maintain appropriate documentation in the EMR system in accordance with SMR policies and procedures.
  • Attend and participate in trainings, clinical meetings, and supervision groups as required by the Clinical Director.
  • Interact with and supervise clients during onsite leisure and recreational activities while protecting confidentiality and supporting client care.
  • Assist with developing and revising Recovery Housing policies and procedures.
  • Supervise resident advisors and ensure they follow program expectations, including the SMR Recovery Apartments code of conduct.
  • Perform other duties as assigned by the supervisor.
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