Case Manager Trauma Recovery

OSF HealthCare•Peoria, IL

About The Position

The Trauma Recovery Case Manager identifies, assesses, plans, coordinates, implements, monitors, and evaluates options and services across the continuum of care. The role coordinates delivery of care on behalf of patients at the appropriate level of care to optimize clinical outcomes and satisfaction with services. The Case Manager actively communicates with the team to facilitate and expedite the best outcomes for patients and demonstrates the knowledge and skills needed to serve the assigned patient population. The position works with patients and the treatment team to establish goals and achieve optimal outcomes as determined by current individualized care plans.

Requirements

  • Master’s degree in social work or another related field.
  • One year of experience in care management, patient care, or a related area.
  • American Heart Association BLS certification, or ability to obtain it within 90 days of hire.
  • Interpersonal skills to engage, coach, and mentor others; facilitate, organize, and direct others’ work; and maintain positive relationships among participants, leadership, ministry/facility staff, and internal and external stakeholders.
  • Proven written and verbal communication, problem-solving, independent problem-solving, decision-making, creativity, prioritization and delegation skills, and necessary computer-related skills.

Nice To Haves

  • Current Illinois licensure as a Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC).
  • Working knowledge of trauma, including its effects and types, key elements of working with trauma, and evidence-based treatment approaches.

Responsibilities

  • Identify, assess, plan, coordinate, implement, monitor, and evaluate options and services across the continuum of care.
  • Coordinate delivery of care at the appropriate level of care to optimize clinical outcomes and patient satisfaction.
  • Communicate actively with the team to facilitate and expedite the best outcomes for patients.
  • Provide services to the assigned patient population using the necessary knowledge and skills.
  • Work with patients and the treatment team to establish goals and achieve optimal outcomes according to individualized care plans.

Benefits

  • Comprehensive, market-competitive total rewards package including benefits, compensation, recognition, and well-being offerings.
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