Recovery Coordinator

Change Grow Live • Norfolk, VA

2d

About The Position

Change Grow Live is the commissioned substance misuse service for Norfolk, working in partnership with Norfolk Public Health to support individuals, families and communities affected by drugs and alcohol. The organisation is recruiting to new roles developed in partnership with Norfolk Adult Social Care.

The Recovery Coordinator will work across a Norfolk locality, managing a caseload of people affected by drug and alcohol use and helping them achieve their recovery goals and improve their health and wellbeing. The role involves person-centred interventions, comprehensive assessments, recovery planning and coordinating care with service users, partner agencies and colleagues. It also includes supporting service users through treatment and recovery, reducing harm, facilitating groups and workshops, and promoting social reintegration, resilience, peer support and self-determination.

The position is based in Norwich, is permanent and full-time at 37.5 hours per week. Regular travel is required, and a vehicle and full driving licence are essential. Experience in health, social care, criminal justice or a related field is desirable but not essential. The role requires an enhanced Disclosure and Barring Service check. Applicants must already have the right to work in the UK; visa sponsorship is not available.

Requirements

• Strong understanding of substance misuse issues and experience working in a similar field.
• Experience working with groups or pods and managing group dynamics, including conflict or challenging behaviour.
• Excellent verbal and written communication skills and good IT skills.
• Ability to work proactively and independently, with excellent time management and prioritisation skills.
• Good working knowledge of mental health interventions, services and good practice.
• Strong interpersonal skills and ability to work in partnership with a wide range of professionals, agencies and internal and external stakeholders.
• Ability to manage change successfully while prioritising service users’ needs.
• Understanding of information governance processes and commitment to applying necessary safeguards.
• Commitment to seeking learning opportunities, broadening professional knowledge and skills, and contributing to and overseeing the learning and development of others.
• Ability to build positive relationships and manage a varied workload.
• Commitment to supporting people to achieve meaningful and lasting change.
• Vehicle and full driving licence, as regular travel is required.

Nice To Haves

• Experience in health, social care, criminal justice or a related field is desirable but not essential.

Responsibilities

• Support service users from entry into the service and throughout their treatment and recovery journey.
• Provide screening and assessment, develop recovery plans, and make onward referrals.
• Reduce drug- and alcohol-related harm to service users and the wider community.
• Promote carer, service user and community involvement.
• Advocate for service users to access partnership services.
• Support social reintegration and help service users lead meaningful and purposeful lives by promoting recovery, resilience, peer support and self-determination.
• Research, design and prepare subject matter and materials for groups and pods.
• Deliver structured content in group settings to service users at different stages of recovery.
• Take part in debriefs and evaluations with co-facilitators after groups and pods, reviewing progress and identifying concerns.
• Tailor workshops to service users’ needs, including topics such as anger management, sleep disorders and relationships.
• Maintain accurate records and coordinate care that meets individual needs.
• Work in partnership with service users, partner agencies, colleagues and other professionals.

Benefits

• 25 days of annual leave plus bank holidays, with one additional day for each year of service during the first five years, up to 30 days after five years.
• Paid Wellness hour each week.
• Wellness hub and Employee Assist Programme.
• Contributory pension scheme.
• Discounts for shopping, cinema, holidays and other benefits.
• Friendly and supportive team.
• Training, career development and progression opportunities.
• Refer-a-Friend Scheme.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed