Recovery Coordinator

PRECISION OCULAR NETWORK•Metairie, LA
•$20 - $0•Onsite

About The Position

The Recovery Coordinator facilitates donor tissue recovery operations, ensuring compliance with FDA, EBAA, and organizational protocols and maintaining high standards of quality and safety. The role supports cross-functional teams, including Quality Assurance, Clinical, and Distribution, and contributes to the organization’s mission of providing safe, high-quality tissue for transplantation and research. The position involves responding to donor notifications, planning and conducting tissue recoveries, assessing donor eligibility, handling tissue and specimens, maintaining documentation and database records, and managing recovery inventory and equipment. The coordinator also supports audits and quality reviews, works with internal and external stakeholders, and may work evenings, nights, weekends, or holidays based on organizational needs.

Requirements

  • Two years of experience and an associate’s degree in a related field are preferred.
  • Excellent documentation, organization, and assessment skills.
  • Computer literacy and familiarity with databases and office software.
  • Strong attention to detail and ability to manage multiple priorities accurately and efficiently.
  • Excellent oral and written communication skills.
  • Strong interpersonal skills and ability to work effectively with internal and external contacts.
  • Maintain confidentiality and protect sensitive information.
  • Valid driver’s license and proof of insurance.
  • Ability to perform duties requiring standing, walking, bending, lifting, and reaching.
  • Ability to push or pull up to 350 lbs.
  • Manual dexterity, hand-eye coordination, and visual acuity to perform detailed tasks and operate equipment.
  • Ability to work in varied environments such as hospitals, surgical suites, laboratories, or other field settings.
  • Ability to sit or stand for extended periods and drive for work-related travel.
  • Ability to use personal protective equipment (PPE) as required by organizational and regulatory standards.
  • Ability to respond to job-related demands during irregular hours, including evenings, nights, weekends, and holidays as assigned.
  • Ability to communicate clearly and effectively in person, by phone, and through digital platforms.

Nice To Haves

  • Two years of experience and an associate’s degree in a related field are preferred.

Responsibilities

  • Respond promptly to donor notifications and plan timely recoveries.
  • Schedule and deploy recovery teams, including the coordinator, as directed by the Recovery Team Lead.
  • Conduct sterile surgical recovery of corneal tissue using in-situ and enucleation techniques.
  • Draw and qualify blood samples for serological testing.
  • Perform donor physical assessments and review medical records to determine eligibility.
  • Confirm consent documentation and Donor Risk Assessment information.
  • Label and package tissue and specimens according to SOPs for transport to processing laboratories and consignees.
  • Ship donor blood samples to reference laboratories.
  • Maintain compliance with FDA, EBAA, and other applicable regulatory standards.
  • Ensure adherence to clinical and regulatory guidelines during recovery.
  • Assist with audits and quality reviews of recovery procedures.
  • Maintain accurate documentation and reporting of recovery activities.
  • Enter donor and recovery data into approved databases.
  • Manage inventory and equipment used in recovery operations.
  • Ensure instruments and supplies are ready for recovery procedures.
  • Be punctual and proactively communicate scheduling conflicts.
  • Collaborate with Quality Assurance, Clinical, and Distribution teams.
  • Attend departmental meetings and contribute to performance reviews when requested.
  • Perform other duties as assigned.
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