Recovery Coordinator

Change Grow Live•Norfolk, VA

About The Position

Change Grow Live is the commissioned substance misuse service for Norfolk, working in partnership with Norfolk Public Health to support individuals, families and communities affected by drugs and alcohol. Developed in partnership with Norfolk Adult Social Care, this role delivers recovery-focused interventions to help people overcome challenges, reduce harm and achieve personal goals. Based in Norwich and working across a Norfolk locality, the Recovery Coordinator manages a caseload of people affected by drug and alcohol use. The role involves working with service users, partner agencies and colleagues to provide person-centred interventions, conduct comprehensive assessments, create recovery plans and coordinate care that meets individual needs. Regular travel is required; a vehicle and full driving licence are essential. The position is permanent and full time, at 37.5 hours per week. It is subject to an enhanced Disclosure and Barring Service (DBS) check. The role is not eligible for visa sponsorship; applicants must already have the right to work in the UK.

Requirements

A strong understanding of substance misuse issues and experience working in a similar field.
Experience working with groups or pods and managing group dynamics, including conflict or challenging behaviour.
Excellent verbal and written communication skills and good IT skills.
Proactive approach and ability to work on own initiative, with excellent time-management and prioritisation skills.
Good working knowledge of mental health interventions, services and good practice.
Strong interpersonal skills and ability to work supportively with a team and in partnership with a wide range of professionals, agencies and internal and external stakeholders.
Ability to manage change in a way that prioritises service-user needs.
Understanding of information governance and commitment to following necessary safeguards.
Commitment to seeking learning opportunities, developing professional knowledge and skills, and contributing to and overseeing the learning and development of others.
Ability to build positive relationships, manage a varied workload and support people to achieve meaningful and lasting change.
A vehicle and full driving licence, as regular travel is required.

Nice To Haves

Experience in health, social care, criminal justice or a related field is desirable, but not essential.

Responsibilities

Support service users from entry into the service throughout their treatment and recovery journey.
Provide screening, assessment, recovery planning and onward referral.
Reduce drug- and alcohol-related harm to service users and the wider community.
Promote carer, service user and community involvement.
Advocate for service users to access partnership services.
Support service users with social reintegration and meaningful, purposeful lives by promoting recovery, resilience, peer support and self-determination.
Research, design and prepare subject matter and materials for groups or pods.
Deliver structured content in group settings to service users at different stages of recovery.
Take part in debriefs and evaluations with co-facilitators after groups or pods, reviewing progress and identifying service-user concerns.
Tailor workshops to service users’ needs, including topics such as anger management, sleep disorders and relationships.
Maintain accurate records and coordinate care in line with individual needs.

Benefits

25 days of annual leave, plus bank holidays.
One additional day of annual leave for each year of service during the first five years, up to 30 days after five years.
Paid Wellness hour each week.
Wellness hub and Employee Assist Programme.
Contributory pension scheme.
Discounts for shopping, cinema, holidays and more.
Friendly and supportive team.
Training, career development and progression opportunities.
Refer-a-Friend Scheme.

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