Recovery Coordinator

Change Grow Live•, AZ
•£28,558 - £32,802

About The Position

Change Grow Live is the commissioned substance misuse service for Norfolk, working with Norfolk Public Health to support individuals, families and communities affected by drugs and alcohol. The Recovery Coordinator is a new role developed in partnership with Norfolk Adult Social Care, working across a Norfolk locality in Norwich. The postholder manages a caseload of people affected by drug and alcohol use, delivering person-centred, recovery-focused interventions to help them meet personal recovery goals and improve their health and wellbeing. The role involves comprehensive assessment, recovery planning, care coordination and partnership working. Regular travel is required; a vehicle and full driving licence are essential. The position is permanent and full-time, at 37.5 hours per week. Experience in health, social care, criminal justice or a related field is desirable but not essential. The post is subject to an enhanced DBS check and is not eligible for visa sponsorship.

Requirements

  • Strong understanding of substance misuse issues and experience working in a similar field.
  • Experience working with groups or pods and managing group dynamics, including conflict or challenging behaviour.
  • Excellent verbal and written communication skills and good IT skills.
  • Ability to work proactively and independently, with strong time management and prioritisation skills.
  • Good working knowledge of mental health interventions, services and good practice.
  • Strong interpersonal and teamwork skills, including the ability to work in partnership with a wide range of professionals, agencies and internal and external stakeholders.
  • Ability to manage change while prioritising service users' needs.
  • Understanding of information governance and commitment to applying necessary safeguards.
  • Commitment to seeking learning opportunities and contributing to the learning and development of others.
  • Ability to build positive relationships, manage a varied workload and maintain accurate records.
  • Commitment to supporting people to achieve meaningful and lasting change.
  • A vehicle and full driving licence, as regular travel is required.
  • Applicants must already have the right to work in the UK; visa sponsorship is not available.

Nice To Haves

  • Experience in health, social care, criminal justice or a related field.

Responsibilities

  • Support service users from entry into the service throughout their treatment and recovery journey.
  • Provide screening, assessment, recovery planning and onward referral.
  • Reduce drug- and alcohol-related harm to service users and the wider community.
  • Promote carer, service user and community involvement.
  • Advocate for service users seeking access to partnership services.
  • Support service users with social reintegration and meaningful, purposeful lives by promoting recovery, resilience, peer support and self-determination.
  • Research, design and prepare subject matter and materials for groups or pods.
  • Deliver structured content in group settings to service users at different stages of recovery.
  • Debrief and evaluate with co-facilitators after groups or pods, reviewing progress and identifying concerns.
  • Tailor workshops to service users' needs, including topics such as anger management, sleep disorders and relationships.
  • Maintain accurate records and follow information governance safeguards.
  • Work with service users, partner agencies and colleagues to coordinate person-centred care.

Benefits

  • 25 days of annual leave plus bank holidays, with one extra annual leave day per year during the first five years of service, reaching 30 days after five years.
  • Paid Wellness hour each week.
  • Wellness hub and Employee Assist Programme.
  • Contributory pension scheme.
  • Discounts for shopping, cinema, holidays and other services.
  • Friendly and supportive team.
  • Training, career development and progression opportunities.
  • Refer-a-Friend Scheme.
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