Recovery Coordinator

Change Grow Live • Norfolk, VA

1d

About The Position

Change Grow Live is the commissioned substance misuse service for Norfolk, working with Norfolk Public Health to support individuals, families and communities affected by drugs and alcohol. Developed in partnership with Norfolk Adult Social Care, this role delivers recovery-focused interventions to help people overcome challenges, reduce harm and achieve personal goals.

Working across a Norfolk locality, the Recovery Coordinator manages a caseload of people affected by drug and alcohol use. The role involves working with service users, partner agencies and colleagues to provide person-centred interventions, comprehensive assessments, recovery plans and coordinated care. Regular travel is required, and applicants must have access to a vehicle and hold a full driving licence. Experience in health, social care, criminal justice or a related field is desirable but not essential.

The position is based in Great Yarmouth and is permanent, full-time, at 37.5 hours per week. The post is subject to an enhanced Disclosure and Barring Service check. It is not eligible for visa sponsorship; applicants must already have the right to work in the UK.

Requirements

• Strong understanding of substance misuse issues and experience working in a similar field.
• Experience working with groups or pods and managing group dynamics, including conflict or challenging behaviour.
• Excellent verbal and written communication skills and good IT skills.
• Ability to work proactively and on one's own initiative, with excellent time-management and prioritisation skills.
• Good working knowledge of mental health interventions, services and good practice.
• Strong interpersonal skills and ability to work as a supportive team member and in partnership with a wide range of professionals, agencies and internal and external stakeholders.
• Ability to manage change in a way that prioritises service users' needs.
• Understanding of information governance and commitment to applying required safeguards.
• Commitment to seeking learning opportunities, developing professional knowledge and skills, and contributing to and overseeing the learning and development of others.
• Full driving licence and access to a vehicle for regular travel.
• Applicants must already have the right to work in the UK; visa sponsorship is not available.

Nice To Haves

• Experience in health, social care, criminal justice or a related field is desirable but not essential.

Responsibilities

• Support service users from their point of entry into the service and throughout their treatment and recovery journey.
• Provide screening, assessment, recovery planning and onward referral.
• Reduce drug- and alcohol-related harm to service users and the wider community.
• Promote carer, service user and community involvement.
• Advocate for service users seeking access to partnership services.
• Support social reintegration and help service users lead meaningful and purposeful lives by promoting recovery, resilience, peer support and self-determination.
• Research, design and prepare subject matter and materials for groups or pods.
• Deliver structured content to service users at various stages of recovery in group settings.
• Take part in debriefs and evaluations with co-facilitators after groups or pods, reviewing progress and identifying concerns.
• Tailor workshops to service users' needs, including topics such as anger management, sleep disorders and relationships.
• Manage a caseload and coordinate care with service users, partner agencies and colleagues.
• Maintain accurate records and follow information governance safeguards.

Benefits

• 25 days of annual leave plus bank holidays, with one additional day per year of service during the first five years, up to 30 days after five years.
• Paid Wellness hour each week.
• Wellness hub and Employee Assist Programme.
• Contributory pension scheme.
• Discounts for shopping, cinema, holidays and other offers.
• Friendly and supportive team.
• Training, career development and progression opportunities.
• Refer-a-Friend Scheme.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed