Behavioral Health - Recovery Coach

Marana Health•Marana, AZ

91d•$43,118 - $59,287•Onsite

About The Position

Marana Health is seeking a Recovery Coach for its Behavioral Health team at the Marana Main Health Center in Marana, Arizona. Marana Health is a Federally Qualified Community Health Center with 11 sites in Tucson and Pima County, whose mission is to improve the community by providing exceptional, whole-person healthcare. The Recovery Coach provides direct behavioral health services to clients and family members based on their needs. Services may include case management, skills training, group counseling and skills training, health promotion, crisis intervention, transportation, supportive employment services, and counseling with appropriate clinical oversight. Home visits are a common responsibility and may be required depending on assignment. The role does not direct or supervise others.

Requirements

Bachelor’s degree in a Social Services field, or four years of directly related experience in behavioral health services support in lieu of a bachelor’s degree.
For a children’s Recovery Coach position, one year of experience working directly with children outside a behavioral health environment may count if the skills gained apply to the position.
Fingerprint Clearance Card through the Arizona Department of Public Safety.
Current Arizona driver’s license, clean driving record, and proof of current vehicle insurance; Marana Health will run a 39-month motor vehicle record.
Excellent customer service, organizational, and communication skills, emphasizing responsiveness, trust-building, mutual respect, and courtesy.
Computer proficiency.
Knowledge of State ACC and RBHA requirements.
Thorough knowledge of current versions of the Diagnostic and Statistical Manual of Mental Disorders (DSM) and International Classification of Diseases (ICD).
Ability to complete Behavioral Health Assessments with appropriate clinical oversight.
Equivalent combinations of education and experience may be considered if applicable and directly related to the job’s functions and required knowledge.

Nice To Haves

One year of experience working with State AHCCCS Complete Care (ACC) and Regional Behavioral Health Authority (RBHA) clients.
Experience with community resources and agencies.
Basic Life Support (BLS) certification.
First Aid certification.

Responsibilities

Provide individualized behavioral health services to clients and families, tailored to client needs and behavioral health and medical diagnoses.
Complete and maintain timely assessments, service planning, annual updates, primary care and psychiatric coordination, discharge and aftercare planning, and audit-ready client charts.
Maintain required client documentation, including demographic forms, service plans and reviews, annual assessment updates, primary care coordination, psychiatric assessments, crisis plans, and other applicable forms.
Accommodate client schedules when providing direct services.
Meet productivity requirements while maintaining ethical encounter and billing practices.
Provide home-based services and crisis intervention as necessary or requested.
Provide or arrange transportation for clients as necessary.
Refer clients to community agencies and resources as needed or requested.
Collaborate with psychiatric staff to support medication monitoring, psychiatric evaluations, and regular primary care involvement.
Follow professional and ethical practices when working with clients, records, families, and community personnel, and maintain confidentiality.
Promote trust in Marana Health care providers and provide excellent customer service.
Liaise effectively between Marana Health Behavioral Health Services and other behavioral health agency staff, school district employees, DCS, DES, ACC/RBHA staff, and court employees.
Interact effectively with Marana Health employees, ACC/RBHA/health plan representatives, community members, and other agency personnel to promote trust, cooperation, and growth.
Observe applicable state and federal laws, maintain knowledge of relevant laws, and request clarification when needed.
Keep current with behavioral health and education standards and trends through reading, in-services, and workshops as indicated in the staff development plan.
Use appropriate incident-reporting procedures to document unsafe or problematic incidents involving patients, clients, and staff.
Perform other duties as assigned.