MGH Recovery Coach Per Diem Floater Substance Use Disorder

Mass General Brigham•Boston, MA

1d•Onsite

About The Position

The Per Diem / Floater Recovery Coach (RC) is an essential, non-clinical member of the care team who will provide peer recovery support services to participants with substance use disorders (SUD). Unlike a site-specific RC, the Floater RC will work flexibly across MGH programs and sites—including the possibility of inpatient units, the Emergency Department, outpatient clinics including low threshold Bridge Clinic, the community, adolescent services, pregnant and parenting programs, and community health centers in Charlestown, Revere, Chelsea, and the Internal Medicine Associates (IMA). This position is designed to support coverage needs related to vacancies, leaves, or surges in demand. The Floater RC helps ensure that patients and families consistently have access to recovery-oriented peer support regardless of staffing fluctuations. The RC assists participants in achieving and sustaining recovery, facilitates access to recovery-oriented systems of care, and bridges across fragmented treatment systems into a more holistic care model. They serve as motivator, ally, role model, and advocate, providing individualized and person-centered support without judgment, expectation, or requirements. This is a per diem role with variable hours based on program needs. Candidates must be able to travel between MGH’s main campus, outpatient sites, and community-based programs as assigned.

Requirements

High School Diploma or equivalent required
Sustained recovery experience 2-3 years required
Ability to maintain effective working relationships with patients/families and staff, following principles of professional boundaries.
Excellent problem-solving skills, both one-on-one and in group situations.
Proficient in the use of office equipment and the computer, Microsoft Word, and Excel.
Strong attention to detail and ability to maintain written records and reports.

Nice To Haves

Can this role accept experience in lieu of a degree? Yes
Recovery Coach [State Certification] - Generic - HR Only preferred
Certified Recovery Support Worker [CRSW - New Hampshire] - New Hampshire Board of Licensing for Alcohol & Other Drug Use Professionals preferred
Experience working with people with substance use disorders 1-2 years preferred

Responsibilities

Consult and coordinate with healthcare team members to assess, plan, implement, and address barriers to patient care plans.
Facilitate connections across systems of care, including the recovery community, community-based supports, the addiction treatment system, and the healthcare system.
Engage with new patients to identify their needs and personal wellness goals.
Be available to regularly engage with patients outside of scheduled medical appointments, including introducing them to recovery-oriented systems of care or meeting them in their community.
Develop relationships with SUD-focused community groups/agencies and help patients access and navigate these resources.
Attends and participates in care team meetings.
Write brief, non-clinical notes in the patient's medical record.