RECORDS SUPERVISOR/EXPERT
About The Position
The Records Supervisor/Expert oversees and manages a department’s records management system, ensuring compliance with legal and regulatory requirements. The position may supervise records professionals or, depending on agency operational needs, serve as a senior technical expert. Responsibilities include developing and implementing records management policies and procedures and ensuring physical and electronic records are accurately organized, archived, secured, and disposed of. The role also supports timely access to records by authorized personnel and responds to internal and external records requests in accordance with legal requirements and agency policies. This position is with the Arkansas Department of Corrections at DOC Headquarters in North Little Rock, Pulaski County. The department’s mission is to support public safety for Arkansas families through professional management solutions and evidence-based rehabilitative initiatives for offenders. All DOC positions are designated safety-sensitive and subject to random drug testing. The posting states that medical marijuana use and possession of a medicinal marijuana card are prohibited for department personnel in safety-sensitive positions.
Requirements
- Demonstrated proficiency in records-management activities.
- Preferred: at least 3 years of experience in correctional records or a similar field.
Nice To Haves
- At least 3 years of experience in correctional records or a similar field.
- Expertise in physical and electronic records management systems.
- Experience with records management software, document management systems, and digital archiving tools.
- Ability to build relationships with other departments and external stakeholders to support effective and secure records handling.
- Ability to implement and monitor records organization systems that comply with retention schedules and legal guidelines.
- Attention to detail in auditing records, tracking changes, and maintaining records-system integrity.
Responsibilities
- Supervise and lead records management staff, providing guidance, training, and support.
- Develop and implement records management procedures and ensure consistent, compliant practices.
- Monitor staff performance, conduct performance reviews, provide feedback, and identify professional development opportunities.
- Allocate tasks and ensure staff use their time effectively to meet deadlines and compliance standards.
- Design and maintain a records management strategy, including policies, procedures, and systems for electronic and physical records.
- Ensure records management practices comply with applicable state and federal regulations, retention schedules, privacy laws, and records access protocols.
- Oversee classification, indexing, and storage of physical and digital records so they remain organized, secure, and retrievable.
- Develop and manage systems for tracking records and maintaining their integrity, accessibility, and regulatory compliance.
- Make records accessible to authorized personnel while complying with confidentiality and security policies.
- Respond to internal and external records requests with timely and accurate information in accordance with legal requirements and agency policies.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
