RECORDS SPECIALIST - 76000899

State of Florida • Tallahassee, FL

5d

About The Position

The Records Specialist works in the Florida Highway Patrol’s Patrol Operations, Northern Region, Troop H, providing high-level administrative support in collaboration with law enforcement professionals and other stakeholders. The role supports internal and external customers and includes maintaining various databases. Applicants must clearly document qualifying responses, software systems, work experience, and employment dates in their employment history for consideration.

The position requires a high school diploma or GED equivalent, a valid driver’s license in good standing, and successful completion of Level 2 and CJIS background clearances, including fingerprint-based criminal-record checks. The role is advertised as an open competitive Career Service opportunity. The annual salary is $34,760.04.

Requirements

• High school diploma or GED equivalent.
• Knowledge of general office procedures and basic filing practices.
• Skill in Microsoft Office Word, Excel, and Access.
• Ability to type letters, memoranda, and other standard business forms in the correct format, using correct spelling, punctuation, and grammar.
• Ability to deal with the public courteously and efficiently.
• Ability to operate general office equipment.
• Ability to communicate effectively verbally and in writing.
• Ability to prioritize, organize, and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others.
• Must obtain and maintain a valid driver’s license in good standing. The posting specifies no cancellations, suspensions, or revocations for at least three years before employment and throughout employment, and no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, in any consecutive three-year period before and during employment.
• Must pass a Level 2 background check and obtain CJIS clearance, including a fingerprint-based FBI criminal-record check; the Department may access sealed or expunged criminal and juvenile delinquency records.
• Applicants must be U.S. citizens or lawfully authorized to work in the U.S.; the Department does not sponsor work visas or CPT/OPT employment.
• Applicants required to register with the Selective Service System must provide proof of registration or documentation of exemption during hiring.

Nice To Haves

• Clerical experience, including filing, typing, and preparing or maintaining records or reports.
• Experience providing customer service in person or by telephone.

Responsibilities

• Answer incoming calls and provide customer service to internal and external customers.
• Distribute mail and requisition supplies.
• Prepare correspondence.
• Handle public requests.
• Arrange meetings and travel requests.
• Perform additional clerical duties as required.
• Maintain various databases.

Benefits

• Paid parental leave.
• Annual and sick leave package.
• Nine paid holidays.
• State health and life insurance.
• Educational benefits.
• Contributory retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED