Records Management Specialist

Arizona Department of Administration•Phoenix, AZ

1d•Onsite

About The Position

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support. This position may function as a Centralized Records Coordinator or Redaction Specialist, based on business needs. The Centralized Records Coordinator performs statewide research in systems regarding child maltreatment records and processes requests from the public, media, court personnel, and legal entities for criminal prosecution and civil child custody matters. This role also handles out-of-state and law enforcement information requests for individuals with a DCS report, ensuring child safety by researching and releasing confidential DCS report history from various state agencies. The Redaction Specialist determines statutory entitlement to DCS report history and/or case records, redacting them in conformance with statute and policy. This involves systems research in Guardian and county court websites.

Requirements

Knowledge of Arizona Revised Statutes pertaining to confidentiality to the area of assignment
Knowledge of Redaction procedures and associated software
Knowledge of Processing request for information from public, media, court etc.
Skills in Effective written and verbal communication
Skills in Problem identification, analysis and resolution, including recommending a course of action regarding a wide variety of data from various computer sources and trouble shooting difficulties
Skills in Conflict management
Skills in Interpersonal relationships
Skills in Organization
Skills in Using computer hardware and software including Microsoft Office (Word, Outlook, and Excel etc.)
Ability to Learn the departments' specialized systems (e.g.;Guardian) to research record availability
Ability to Apply statute and policy to varying types of records requests
Ability to Review records requests to ensure validity
Ability to Redact documents using available software
Ability to Accurately track requests
Ability to Maintain the strictest confidentiality
The ability to secure and maintain clearance from the DCS Central Registry.
A valid Arizona driver’s license is required.
The use of a vehicle is an essential function of the job to conduct State business.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

Responsibilities

Performs statewide research in systems regarding child maltreatment records.
Processes statewide and nationwide requests from the public, media, court personnel, and legal requests to aide in criminal prosecution and in making rulings for civil child custody matters.
Conducts Department of Child Safety (DCS) out-of-state and law enforcement information requests for individuals whom a DCS report has been made.
Ensures the safety of children in their jurisdictions when the family (parent, guardian, or custodian), at one time, were residents of Arizona including, but not limited to adult(s) (alleged perpetrators) and child/children (alleged victims) researches and as well as other state agencies for the release of confidential DCS report history.
Determines if a person is statutorily entitled to a DCS report history and/or case records and if so, redacts the reports/records in conformance with statute and policy.
Conducts a systems research in Guardian and various county court websites.
Determines who is authorized to receive information, per state statute, and in the correct format.
Researches in GUARDIAN for all requests including, Dependency, court order and client requests for prior child maltreatment history.
Performs redactions of all records in accordance with DCS policies and procedures and in accordance with Attorney General's Office (AGO) training or receive, log, review, process and send out requests for confidential DCS history.
Completes daily/weekly statistical reports regarding production achieved.
May require driving.
Other duties as assigned as related to the position.