Records Management Specialist

Hays County•San Marcos, TX

1d•Onsite

About The Position

Under general direction, the Records Management Specialist performs complex clerical, secretarial and administrative support services to the Sheriff’s Office. This position provides support to the department head and is the highest level of administrative support in the department. This position affects the operation of the department, which may include the well-being of the immediate staff of the Sheriff’s Office and requires the timely provision of services to others. This position must meet deadlines, have good attendance, be punctual, be reliable, have honesty, integrity, be free from moral turpitude, and have a proper attitude. Individuals in this position serve at the pleasure of the current elected official.

Requirements

Requires High School Diploma or GED.
Requires two to three years’ full-time experience in police records, customer service, office management, secretarial or highly responsible office or clerical work or related work
Class C TX driver’s license.
Ability to maintain continuing education requirements for the State of Texas.
TCIC/NCIC certified or must be able to obtain certification within 1 year of hire date.
May require emergency dispatch certification or must be able to obtain certification within 1 year of hire date if assignment includes TLETS/NLETS access.

Nice To Haves

Bilingual may be preferred (Spanish and English).

Responsibilities

Plans, prioritizes, and assigns daily work tasks.
Responsible for research, timely entry, and removal of records in the agency databases.
Maintains a variety of records and statistical reports (both monthly and annually).
Establishes and maintains various computerized and paper files.
Retrieves, records, and refiles paper or computer documents.
Answers, screens, and directs telephone calls.
Responds to questions and makes referrals to other sources of information.
Provides administrative support in all capacities to agency employees/units where assigned including CID, Patrol, Records and Warrants.
Provides office coverage when needed for the other administrative staff, including but not limited to, answering phones, completing records, information gathering, etc.
Takes dictation, transcribes, and types correspondence.
Composes, types, edits, and prepares various final correspondence to include letters, requisitions, memoranda, reports, forms, narratives, and bulletins.
Responsible for maintaining the integrity of official records and files of the department, including the Records Management System (RMS) online/internet systems, email service requests, Open Records requests, and departmental correspondence and other records/files as assigned.
Attend and participate in training seminars and programs continually keep abreast of changes in procedures, regulations and laws for record keeping.
Ability to read and comprehend law enforcement records, offense codes, and regulations governing records management activities.
Ability to exercise judgement and discretion in dealing with the public and in interpreting and applying departmental policies and procedures.
Ability to compose and prepare reports, records, and correspondence.
Ability to interpret and execute complex written and oral instructions.
Ability to successfully multi-task; remain calm and act resourcefully in the performance of job responsibilities.
Work closely with the Records Supervisor when reviewing and processing expunction and sealing orders from the court.
Coordinates with the Records Supervisor to oversee the records destruction process.
Handle all correspondence, written and electronic regarding offense reports and criminal histories.
Communicates all changes and problems to supervisor.
Requires the employee to be able to render credible testimony in any court proceeding to include Justice Courts, County Courts, District Courts, and any U.S. Federal Court
Performs other duties as assigned.