Records Clerk

City Of Humble•Humble, TX

1d•Onsite

About The Position

The Records Clerk serves as the Humble Police Department’s custodian of records, maintaining official records as required by law and municipal and departmental policy. The position requires strong expertise, attention to detail, professional judgment, and careful handling of confidential and sensitive information that must not be disclosed to unauthorized individuals. The Records Clerk processes and validates police records, supports reporting and compliance functions, responds to records requests and subpoenas, and coordinates with courts and government agencies. The role also provides public-facing clerical support, maintains physical records storage, and may assist with dispatch coverage during emergencies. The job is primarily performed in a controlled office environment and may involve extended periods of sitting or standing, tight schedules, multiple distractions, and challenging interactions with the public.

Requirements

Must be a United States citizen.
High school diploma or GED equivalent.
Must be at least 21 years of age.
Must possess a valid Texas driver’s license.
Must be able to proficiently read, write, and comprehend English.
Must have adequate visual acuity and hearing to read, write, hear, and speak clearly in person and by telephone.
Must have computer skills sufficient to use department programs, including Windows, Microsoft Word, and Excel.
At least two years of experience in a business office environment performing clerical, administrative, and secretarial duties.
Must not have a felony or Class A misdemeanor conviction.
Must not have a Class B misdemeanor conviction within the past ten years or a conviction for a crime involving moral turpitude.
Must demonstrate a positive work history, good attendance, and punctuality.
Must maintain a good credit history and financial record.
Must pass a drug screening and physical abilities test.
Must meet health standards such that the employee does not pose a risk to others in the workplace or to people encountered while performing duties; risk assessment is based on reasonable medical opinion and judgment.
Knowledge of records-retention laws and requirements.
Knowledge of public information and open records request requirements.
Ability to communicate with diverse groups using tact and diplomacy.
Ability to perform duties with competent, professional work ethics and make rational, sound decisions.

Nice To Haves

Two years of experience in records management or police records management is preferred.

Responsibilities

Act as custodian of Humble Police Department records and maintain them in accordance with law and city and departmental policy.
Conduct monthly validation of stolen vehicles, guns, missing persons, and articles; verify national database entries and confirm them monthly.
Produce and enter monthly IBR report data to track crime statistics for the FBI.
Verify RMS report data and property tables for accurate IBR reporting.
Maintain sex offender files through the DPS website.
Produce statistical reports from RMS, JMS, CAD, and Crystal.
Respond to open records requests from attorneys and citizens and comply with court subpoenas.
Carry out expunction orders by removing names, photographs, or records from RMS, JMS, CAD, TXDEX, and the storage facility.
Duplicate documents and audio and video recordings as required.
Liaise with city attorneys, the Attorney General’s office, and the Harris County District Attorney’s office, protecting confidential information from unauthorized release.
Process offense and accident reports, verify them, and clear errors.
Conduct audits and correct issues relating to TCIC/NCIC and CJIS compliance.
Conduct background checks for federal agencies and the U.S. Military and prepare background-check letters on agency letterhead.
Process DWI paperwork for DPS and ensure juvenile fingerprint compliance.
Perform quality control of the CAD system to ensure reported cases are submitted promptly and properly disposed.
Create canned and specialized in-house statistical reports using Crystal Reports, CAD, and Excel formats.
Maintain hard-copy and original-report storage areas in compliance with records-retention requirements.
Appear in county court as required by subpoena.
Answer incoming telephone calls, faxes, emails, and lobby walk-in inquiries related to records.
Assist with dispatch coverage in emergency situations as needed.
Receive, presort, and send email alerts for U.S. Mail and delivery packages received at the police department.
Perform other assigned duties, including work in other divisional areas to cover absences, manage peak workloads, or balance work.